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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great faultless app and service - instant rate incre...

Great faultless app and service - instant rate increaese and fee free overseas txns! Reviewed on: 15th February 2024

Money back on spending.

Money back on spending. What’s not to love. Reviewed on: 15th February 2024

Easy to use, good customer service.

Easy to use, good customer service. It’s a shame they don’t do a teenagers account Reviewed on: 15th February 2024

You can get your money back as long you keeping use.

You can get your money back as long you keeping use. I really like to use tha chase card because it was have benefit for that. Reviewed on: 15th February 2024

Very good service provided, good interest rates and...

Very good service provided, good interest rates and deals provided with cash back Reviewed on: 15th February 2024

First class service since using switch service - all...

First class service since using switch service - all issues resolved Reviewed on: 15th February 2024

Cash back offer is great!

Cash back offer is great! However, only can be accessed via app which sometimes has issues updating transactions. Reviewed on: 15th February 2024

Amazing well done Chase.

Amazing well done Chase. Opened my account together with a saving account in minutes. Very easy to use the app. Thank you. Reviewed on: 15th February 2024

a delight to work with!

a delight to work with!! Very convenient and pays interest too Reviewed on: 15th February 2024

What an easy app to use!

What an easy app to use! I'm loving the 1% cashback as a new user, I'm loving the ease of the set up and viewing of the app. My savings and current account together with a great savings rate. I quite like the card with no details on it feels safer great idea. When I see a fellow user out and about I think it's somewhat cool and new and I'm glad to be part of the newness. Reviewed on: 15th February 2024

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