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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

I love the 1% cashback feature!

I love the 1% cashback feature! I have recommended my family and friends to join chase too! Reviewed on: 15th February 2024

Amazing customer service

When ever I have had any problems it is sorted very fast and without fuss always happy and friendly Reviewed on: 15th February 2024

Easy to access

Very easy to use, all works smoothly. Reviewed on: 15th February 2024

Changed 2 years ago.

Changed 2 years ago. Get 1% on everything I spend from current account. Optionof ‘round up account which puts excess of anything over zero on spend to separate ac giving 5%(optional) - like popping change in a jar but no messing with cash.! Any queries can be found on app easily but phone help is best ever experienced. Helpful reps have always answer my call with in 2 minutes. Transfer easily beweeen my spend Ac give 1% and my Save Ac giving 4.1%. No currency charges when I visit USA and good rate of exchange. Best bank I have ever had and I am 75!!! Reviewed on: 15th February 2024

Great way to save up money and have motivation to go...

Great way to save up money and have motivation to go cashless Reviewed on: 15th February 2024

The account is very easy to use, and add additional...

The account is very easy to use, and add additional accounts. Communication is good and the security is excellent. Reviewed on: 15th February 2024

Responses to my queries are prompt.

Responses to my queries are prompt. I get the correct answers. The courtesy is exemplary. Reviewed on: 15th February 2024

Good offer, 1% cashback, roundups

Good offer, 1% cashback, roundups Reviewed on: 15th February 2024

Chase has turned my financial problems around.

I was really bad with money before often taking credit when not needed and having lots of bad habits around money matters. Chase’s current account pays me approx £15 per month of cash back and also £5 on interest- I have learned an awful lot on my spending patterns and now have better habits in terms of finance and saving. Reviewed on: 15th February 2024

The account is so easy to use.

The account is so easy to use. Great for keeping track of spending. And liked to savings. Reviewed on: 15th February 2024

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