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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Customer focused and easy to use

Customer focused and easy to use Reviewed on: 15th February 2024

Chase is easy to use.

Chase is easy to use. the cash back is great. The interest on the round up is great. The spending reports are great. What's not to like? Reviewed on: 15th February 2024

Very good rates very good customer

Very good rates very good customer Reviewed on: 15th February 2024

since opening the account cannot believe what I have...

since opening the account cannot believe what I have earned in interest and rewards Reviewed on: 15th February 2024

What's not to like?

The account pays a reasonable amount of interest. I get cashback on all my spending. When travelling I can use the card and account with no Forex fees. The app is simple and intuitive with plenty of useful features. Reviewed on: 15th February 2024

Easy app to use and card number doesn’t change if yo...

Easy app to use and card number doesn’t change if you order a new card so don’t have to remember different card numbers all the time Reviewed on: 15th February 2024

No problems at all.

No problems at all. Very interesting. Reviewed on: 15th February 2024

They simply offer more than any other bank with ease.

They simply offer more than any other bank with ease. I've not had any issues. Reviewed on: 15th February 2024

Cashback & Round ups

I've recently started using Chase and I find the app so easy to use. I love the 1% cashback and the option to round up my purchases.I think the round up is a great way to encourage saving. They're usually just small amounts so I don't really notice them, but they soon add up. Reviewed on: 15th February 2024

Great online service.

Great online service. App is very intuitive with movement of funds very easy but still having that assurance that security is tight. Reviewed on: 15th February 2024

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