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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Excellent current account

Easy-to-use app. Interest payable on the current account is an attractive feature. Enjoyed friendly and effective customer service and support when needed. Reviewed on: 15th February 2024

Love everything that Chase has to offer

Love everything that Chase has to offer, cash back and round-up are both really good features. It is easy to transfer money. The one thing I wish they did was have a website so that I can access my account on my computer instead of only on my phone. Reviewed on: 15th February 2024

Easy to use app and good customer support,Excellent...

Easy to use app and good customer support,Excellent exchange rate when Abroad. Reviewed on: 15th February 2024

Great bank with good saving rate

Great bank with good saving rate Reviewed on: 15th February 2024

Best of United Kingdom i really like to use

Best of United Kingdom i really like to use Reviewed on: 15th February 2024

Great Interest and responsive team

Great Interest and responsive team Reviewed on: 15th February 2024

Great bank for saving and spending with great cashba...

Great bank for saving and spending with great cashback and interest on savings Reviewed on: 15th February 2024

Easy secure transactions

Excellent set up - easy transactions to external accounts and within chase Reviewed on: 15th February 2024

Can't fault Chase

The app is simple to use and the interest rates and rewards are amazing. Can't fault chase. Reviewed on: 15th February 2024

The banking app is so user friendly.

The banking app is so user friendly. On a couple of occasions when I’ve contacted customers services with a query, they were so helpful! Reviewed on: 15th February 2024

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