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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Great marketing but yet to feel like a "Bank" .

I found it incredibly easy to open originally . Thereafter I was excited, indeed compelled to access the initial cash back rewards . My spending monthly review is also interesting for me to observe. I do think the £0 overdraft is a little ridiculous and should be reviewed . I put as much as possible into the savings account and so if I am 0.32p "overdrawn" when I make a purchase , to have the purchase declined is CRAZY AND SHORT SIGHTED. Most times I cannot be bothered to do an internal transfer at the till and just whip out another debit card - Chase's loss. Reviewed on: 15th February 2024

Great bank and customer service

I have had a chase account for 2 and a half years now and I've has no problems so far. Its an easy way to handle my money and great to use abroad with no fees. I had a run in with a scam last year and the customer service for sorting that out was amazing and I didn't lose any money. Reviewed on: 15th February 2024

Seemless experience with no issues

Seemless experience with no issues Reviewed on: 15th February 2024

Great products and service.

Great products and service. Amazing customer service, easy seamless app to use for all banking needs. Great customer service. Reviewed on: 15th February 2024

Cashback is excellent and Saving rate is competitive

Cashback is excellent and Saving rate is competitive Reviewed on: 15th February 2024

Joined Chase 2 yrs ago, can’t recommend them highly...

Joined Chase 2 yrs ago, can’t recommend them highly enough. Interest rates, ease of app, spending abroad round-up, love everything about this acct. Reviewed on: 15th February 2024

Excellent around service supported with a good app.

Excellent around service supported with a good app. Reviewed on: 15th February 2024

Fabulouss bank for savings and spending on

Fabulouss bank for savings and spending on Reviewed on: 15th February 2024

THE BEST

Easy accessible banking online banking is the way forward oversea transaction simple and free Reviewed on: 15th February 2024

Would recommend

Easy to use, higher interest rates, visible benefits, enjoying getting cash back on my spending. Reviewed on: 15th February 2024

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