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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Excellent features

Excellent features, such as immediate transaction notification which is great for account security. cash back, and top up with good interest. Reviewed on: 15th February 2024

Great cashback

Easy to use. Cashback on every day purchases. I like the notifications Reviewed on: 15th February 2024

Great bank

I use the cash back scheme and it pays well.Transactions are done instantly and a notification sent to you. Wages are paid into my account the night before the actual pay day. Reviewed on: 15th February 2024

Always had an easy and efficient service any time I’...

Always had an easy and efficient service any time I’ve needed to sort anything or had any questions. this was evident most when I needed to increase my limit to secure my mortgage. the app I also find very simple and straight forward. Overall very friendly and easy service to use. Reviewed on: 15th February 2024

Best bank

Great bank. 24/7 customer service which is great. Really visually appealing app and easy to navigate. Great saving interest rates Reviewed on: 15th February 2024

Excellent service.

Excellent service. Love the app and ease of transferring in and out. Reviewed on: 15th February 2024

Easy to use bank account, and great interest rate

Easy to use bank account, and great interest rate Reviewed on: 15th February 2024

Always so helpful when I need them, quickly reply wh...

Always so helpful when I need them, quickly reply when I message Reviewed on: 15th February 2024

Excellent customer service ,

Excellent customer service , ( they actually answer the phone ) . easy to navigate website . Interest paid in current account, and rewards. No charges for using abroad . Perfect! Reviewed on: 15th February 2024

There's no fear in the chase!

Very efficient and you can go back to messages online at any moment. Great customer service and bank. Reviewed on: 15th February 2024

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