Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Chase Bank Current account reviews (48950)

My Chase.

5
Clear app, simple to use and good rewards. Reviewed on: 15th February 2024

Easy to use and budget and great incentives

5
Easy to use and budget and great incentives Reviewed on: 15th February 2024

Great bank and very responsive to customer needs .

5
Great bank and very responsive to customer needs . Accruing cash credits on spending has been a major selling point when comparing CHASE with other British banks . Significantly more responsive to concerns raised with CHASE regarding payments to suppliers when the sale was questionable . Reviewed on: 15th February 2024

Very easy to navigate

5
I think their online banking is very easy . It is gd how you can set up numerous accounts . Also you can just call them very easily Reviewed on: 15th February 2024

The banking service is so easy to use and it gives m...

1
The banking service is so easy to use and it gives money back for spending, is great having something back from a bank, love it, thank you. Reviewed on: 15th February 2024

Very helpful and excellent customer service

5
Very helpful and excellent customer service Reviewed on: 15th February 2024

Easy and simple exactly what i need

5
Easy and simple exactly what i need Reviewed on: 15th February 2024

Great app and easy to use.

5
Great app and easy to use. Interest paid on the first of every month. Reviewed on: 15th February 2024

I have had brilliant experiences with chase bank .

5
I have had brilliant experiences with chase bank . Not had one bad word to say about these guys . Absolutely brilliant customer services too. Reviewed on: 15th February 2024

Incredibly easy to open new account.

5
Incredibly easy to open new account. Lots of extras like roundup creature and money back rewards. Very useable app with lots of features to track spending and encourage saving. Reviewed on: 15th February 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 376 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 23001 reviews
    Chase Bank
    View all products