Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 44,263 reviews, last reviewed 29th Jun 2025
94% decrease in 5 star reviews
in the past 90 days
61% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simple curren account, good for overseas Easy to use and self explanatory. Fantastic card for using abroad. Reviewed on: 26th June 2025
Dion's avatar
Dion

Latest lowest rating:

1

Constant games to reduce what was advertised. Constant games to reduce what was advertised. Disappointing Reviewed on: 29th June 2025
Mike's avatar
Mike

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Chase Bank Current account reviews (44263)

Easy and fast

5
Current account easy to operate, cashback quick to deposit into your account Reviewed on: 17th March 2023

Ideal

5
The bank is really good and informative and the app is so easy and convenient to use. I now use Chase for my everyday spending Reviewed on: 17th March 2023

A bank with great customer service!

5
I love banking with Chase - everything is so clear and straightforward. Their communications are great, which means I can make the best banking decisions for me. I have no complaints about them at all! Reviewed on: 17th March 2023

Happy customer

5
Would recommend, great digital bank Reviewed on: 17th March 2023

Never knew chasing could be so easy

5
Having been on line with chase for about 7 months my banking has never been so uncomplicated user friendly and basically easy . Loving the 1%back on spending .. all in all faultless Reviewed on: 17th March 2023

Best experience so far!

5
I've been a Chase customer for a year and it's been by far the best banking experience I've had in the last 15 years - rewards are better than anywhere else and customer service is second to none. They really helped me out last summer when I needed something urgently and went above and beyond to turn it around within 24 hours while my "traditional" bank needed 3-5 working days and to send me a physical letter... Could not recommend more and have recruited my family to use Chase too! Reviewed on: 17th March 2023

So easy to use

5
This account is very good. The app is clear and allows access to all your accounts. The round-up facility provides with a little pot of money that I can use from time to time. Reviewed on: 17th March 2023

Best banking experience

5
Easy to start an account, good security features, easy online banking and customer support and now even integrated with Investment (Nutmeg). For someone who was very wary of any form of banking, Chase has made me a convert and interested in taking an active part in my financial planning. Thank you Chase for changing my behaviour by making everything related to banking so simple for a digital and banking novice like me. Reviewed on: 17th March 2023

Better than my highstreet bank

5
I was a little nervous about opening an account with Chase at first, until I realised who they actually were. Since then I have never been happier. I had to call them for something, response time was approximately 2 minutes whereas my highsteet bank was 40 minutes for the same thing. Accounts are so much easier to manage. Well impressed with their services. Reviewed on: 17th March 2023

reliable and safe

5
Since joining Chase Bank and opening an account I feel more in control of my finances. easy access to both current and savings account, I have been able to save for the first time in years and be accountable for my expenditure. The asset of having shopping bonus is the icing on the cake! Reviewed on: 17th March 2023

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

    View all products