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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy to use the app, updates are very prompt.

Easy to use the app, updates are always very prompt, interest rates are good, the "round up" system is a very welcome facility. I have held my account for 18 months now, and never had a single problem. Reviewed on: 15th February 2024

Great Cashback

Great! The cashback experience is wonderful Reviewed on: 15th February 2024

Not too bad but there's room to improve

Not too bad but there's room to improve Reviewed on: 15th February 2024

Two years of excellent banking

I've had a chase account for two years now and it has been an excellent experience. Love the decent interest on savings and the cashback rewards. I haven't ever had a problem so can't comment on customer service, although I get informative emails from the bank. Reviewed on: 15th February 2024

The bank that rewards you

Efficient, easy to navigate app with good rewards Reviewed on: 15th February 2024

Great customer service every time

Great customer service every time Reviewed on: 15th February 2024

Happy Chase Customer

I find everything is good about Chase and it’s easy to use App, I find it very easy to transfer money between my current account and savings allowing me to maximise interest. I love getting interest even on my current account. I especially like the lack of charges while abroad, and find it very useful as I travel a lot. Overall, I’m very happy with Chase. Reviewed on: 15th February 2024

Great product backed up with excellent support.

Great product backed up with excellent support. Reviewed on: 15th February 2024

1% cashback, great customer service and ease..

Chase has been fantastic - it is the most user friendly banking app I have ever used. The customer service is also fantastic. 1% cashback is also a dream! The ease of opening secondary current accounts and savings accounts is also a major bonus. Reviewed on: 15th February 2024

easiest bank to use by a country mile

easiest bank to use by a country mile Reviewed on: 15th February 2024

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