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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

The bank that rewards you

Efficient, easy to navigate app with good rewards Reviewed on: 15th February 2024

Great customer service every time

Great customer service every time Reviewed on: 15th February 2024

Happy Chase Customer

I find everything is good about Chase and it’s easy to use App, I find it very easy to transfer money between my current account and savings allowing me to maximise interest. I love getting interest even on my current account. I especially like the lack of charges while abroad, and find it very useful as I travel a lot. Overall, I’m very happy with Chase. Reviewed on: 15th February 2024

Great product backed up with excellent support.

Great product backed up with excellent support. Reviewed on: 15th February 2024

1% cashback, great customer service and ease..

Chase has been fantastic - it is the most user friendly banking app I have ever used. The customer service is also fantastic. 1% cashback is also a dream! The ease of opening secondary current accounts and savings accounts is also a major bonus. Reviewed on: 15th February 2024

easiest bank to use by a country mile

easiest bank to use by a country mile Reviewed on: 15th February 2024

Fantastic app.

Fantastic app. So easy to use. Fairly competitive interest rates and some great incentives Reviewed on: 15th February 2024

Great marketing but yet to feel like a "Bank" .

I found it incredibly easy to open originally . Thereafter I was excited, indeed compelled to access the initial cash back rewards . My spending monthly review is also interesting for me to observe. I do think the £0 overdraft is a little ridiculous and should be reviewed . I put as much as possible into the savings account and so if I am 0.32p "overdrawn" when I make a purchase , to have the purchase declined is CRAZY AND SHORT SIGHTED. Most times I cannot be bothered to do an internal transfer at the till and just whip out another debit card - Chase's loss. Reviewed on: 15th February 2024

Great bank and customer service

I have had a chase account for 2 and a half years now and I've has no problems so far. Its an easy way to handle my money and great to use abroad with no fees. I had a run in with a scam last year and the customer service for sorting that out was amazing and I didn't lose any money. Reviewed on: 15th February 2024

Seemless experience with no issues

Seemless experience with no issues Reviewed on: 15th February 2024

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