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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Can do everything on my phone!.

Can do everything on my phone without any hassle. Also the cash back helps! Reviewed on: 15th February 2024

100% happy

I've had no need to contact customer service, so I have absolutely no issues whatsoever with Chase Bank and am completely satisfied with all aspects of banking with them, including the excellent interest rates Reviewed on: 15th February 2024

Chase first HSBC nowhere near

Been with Chase for over a year since grandson recommended them, best thing I’ve ever done. Been with HSBC for 50 years, no comparison. Reviewed on: 15th February 2024

Fantastic experience and excellent customer service

Fantastic experience and excellent customer service Reviewed on: 15th February 2024

Problems can be solved quickly and perfectly

Problems can be solved quickly and perfectly Reviewed on: 15th February 2024

Simple and straightforward banking.

Simple and straightforward banking. Savings and roundup accounts make saving for a trip or something special is easy and straightforward. Good interest rates too. Reviewed on: 15th February 2024

Chase banking app

very easy app to setup and use. Easy transfers and payments Reviewed on: 15th February 2024

Great app and interest paid

Great app and account gives you 1% interest and 1% cash back. Also good communication via emai and app notifications Reviewed on: 15th February 2024

A great bank account and a dream to use.

It was simplicity itself to open and operate the account. Since using the account I have found it very easy to use and I have earned a lot because of the rewards I have earned by purchasing products using my card. I can thoroughly recommend this card. Using the card has given me a simple discipline about spending money and I have considered my purchases carefully and as a result saved money. Reviewed on: 15th February 2024

My Brilliant Chase Account

User-friendly App and Secure; generous rebates on purchases; Reviewed on: 15th February 2024

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