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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Incredibly easy to open new account.

Incredibly easy to open new account. Lots of extras like roundup creature and money back rewards. Very useable app with lots of features to track spending and encourage saving. Reviewed on: 15th February 2024

The best in the business.

The best in the business. Their 24/7 chat support is incredible. Professional and friendly with effective service. Reviewed on: 15th February 2024

Cash back on purchases and good interest rates

Cash back scheme is great and the savings account interest rates have been better than a lot of other banks I have seen. Also, being able to use it free of charge abroad is great. Reviewed on: 15th February 2024

Chase the place to bank

Chase the place to bank. Best rates and customer service by far! Reviewed on: 15th February 2024

Great current account.

I use the current account mainly for purchases. I like the notifications received instantly a purchase is verified, plus notifications of any upcoming regular payments so I can ensure I have money in my account to cover them. The additional one percent cashback on purchases is also a bonus. And all this without paying a fee. Reviewed on: 15th February 2024

Transaction are very smooth and user friendly

Transaction are very smooth and user friendly Reviewed on: 15th February 2024

Chase is extraordinarily approachable when you need...

Chase is extraordinarily approachable when you need help. On line queries are dealt with immediately and if you need to speak to anyone, again, they are there. By contrast, my other current account provider is in the dark ages! Reviewed on: 15th February 2024

Very simple with good interest rates

Very simple with good interest rates Reviewed on: 15th February 2024

Easy to use, great features

Great app, easy transfer, good for no fees abroad Reviewed on: 15th February 2024

Excellent app, features, modern.

Excellent app, features, modern. Reviewed on: 15th February 2024

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