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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Top Bank!

Top Bank! Quick service, very responsive! International payment options is fab! Reviewed on: 13th February 2026

Wonderful bank account easy to use

Wonderful bank account easy to use Reviewed on: 13th February 2026

Easy app super helpful when I called for fraud probl...

Easy app super helpful when I called for fraud problem and help chat box is super useful Reviewed on: 13th February 2026

Great cash back offer...

Great cash back offer and up to 10 account and saving account available to open with them Reviewed on: 13th February 2026

Always Available

Really great customer support no matter what time of day you call. Reviewed on: 13th February 2026

Excellent!

Excellent! Customer service is quick and efficient Reviewed on: 13th February 2026

The app is brilliant.

The app is brilliant. The fraud department phone you really quickly if a payment has been stopped for fraud checks, meaning it can get processed quickly once sorted. Reviewed on: 13th February 2026

Easy to use , moving money around no problem

Easy to use , moving money around no problem Reviewed on: 13th February 2026

Swift reply live agents, advice and action with regu...

Swift reply live agents, advice and action with regular updates. Reviewed on: 13th February 2026

App is so easy to use.

App is so easy to use. Not had a single issue with my accounts Reviewed on: 13th February 2026

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