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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Great bank very good service and excellent customer...

Great bank very good service and excellent customer communication Reviewed on: 15th February 2024

Very easy reliable banking.

Very easy reliable banking. Have never had a problem with their products. Top customer services. Excellent banking app Reviewed on: 15th February 2024

Excellent, quick response to queries, good interests...

Excellent, quick response to queries, good interests and money back on using card etc Reviewed on: 15th February 2024

Used chase in Thailand, Vietnam and Egypt very effic...

Used chase in Thailand, Vietnam and Egypt very efficient. Reviewed on: 15th February 2024

Budget with confidence

Chase has helped me to feel in control of my money. Great budgeting tool, easy to use app, roundups and rewards. Reviewed on: 15th February 2024

Can't fault Chaset...

Can't fault Chase, great service, good app, competitive interest rates and cash back Reviewed on: 15th February 2024

Excellent current account

A very straightforward app that does what it says. Reviewed on: 15th February 2024

such an efficient and friendly service, the one bank...

such an efficient and friendly service, the one bank that actually answers the phone!!! Reviewed on: 15th February 2024

The Chase Banking App is excellent...

The Chase Banking App is excellent, easy to use, and easy to set up with a new device. The savings option offers a great interest rate, and the interest offered, and the cashback you can earn using your debit card for regular purchases, these ar far better offerings thany any other bank in the UK. Reviewed on: 15th February 2024

Easy to use at home or abroad excellent call centre...

Easy to use at home or abroad excellent call centre Reviewed on: 15th February 2024

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