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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent current account

A very straightforward app that does what it says. Reviewed on: 15th February 2024

such an efficient and friendly service, the one bank...

such an efficient and friendly service, the one bank that actually answers the phone!!! Reviewed on: 15th February 2024

The Chase Banking App is excellent...

The Chase Banking App is excellent, easy to use, and easy to set up with a new device. The savings option offers a great interest rate, and the interest offered, and the cashback you can earn using your debit card for regular purchases, these ar far better offerings thany any other bank in the UK. Reviewed on: 15th February 2024

Easy to use at home or abroad excellent call centre...

Easy to use at home or abroad excellent call centre Reviewed on: 15th February 2024

Easy to use app, earn interest on current account an...

Easy to use app, earn interest on current account and good interest on linked savings accounts. Reviewed on: 15th February 2024

Excellent App

Since I opened my account, the app is so easy to use, notifications are excellent, so you know everything what is happening in my accounts. So easy my 80 year old mother can use. Reviewed on: 15th February 2024

Really good bank and very customer focussed

Really good bank and very customer focussed Reviewed on: 15th February 2024

Love it easy quick transactions and love rewards sim...

Love it easy quick transactions and love rewards simply brilliant Reviewed on: 15th February 2024

Good communication.

Good communication. Fair interest rates Reviewed on: 15th February 2024

Great bank app transfer money instantly very easy to...

Great bank app transfer money instantly very easy to use for a older person like me Reviewed on: 15th February 2024

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