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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

simply easy to use app, cashback rewards excellent,...

simply easy to use app, cashback rewards excellent, exchange rate excellent,. Reviewed on: 15th February 2024

prompt response, friendly customer service

prompt response, friendly customer service Reviewed on: 15th February 2024

Great bank can’t fault them.

Great bank can’t fault them. Competitive savings rates, answer the phone promptly when you need assistance Reviewed on: 15th February 2024

The best

Phoned answered in less than 5mins. 1% cashback. The best current account on the market. No fees. Reviewed on: 15th February 2024

Fast and rewarding

Great cashback feature on current account, and excellent app in terms of clarity and speed. Reviewed on: 15th February 2024

Perfect bank , no problem with anything.

Perfect bank , no problem with anything. Reviewed on: 15th February 2024

I love it!

I love it! It does everything I need, the app in a great user experience and I get cashback at home and when travelling - what more can you ask for? Reviewed on: 15th February 2024

Why haven’t you got a chase account!!!!

Easy to set up, great that money spent is rounded up to help with savings no complaints at all. Reviewed on: 15th February 2024

Excellent all round service

Excellent all round service received with great rates in your instant access savings account. your app is fantastic with its ease of use and everything is easily accessible. When using the card, I have had comments from friends thinking that chase is a premium bank for high earners and celebs! Reviewed on: 15th February 2024

Ease of use!

Ease of use! The chase system is quick to set up and finding your way around the system is easy. Reviewed on: 15th February 2024

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