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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great current account, Cashback is excellent.

Great current account, Cashback is excellent. Round ups are great Reviewed on: 15th February 2024

Navigation

Very easy to navigate online banking app. Reviewed on: 15th February 2024

Best benefits to security ratio between high street...

Best benefits to security ratio between high street banks Reviewed on: 15th February 2024

Easy to use

Easy to use app and no charges for using my card abroad Reviewed on: 15th February 2024

Easy to create an account.

Easy to create an account. Flexible access on the app with all the features you would expect from a modern app. Good savings rates and cashback. Reviewed on: 15th February 2024

Easy to understand when you a new customer

Easy to understand when you a new customer Reviewed on: 15th February 2024

All good - easy to use, faultless

All good - easy to use, faultless Reviewed on: 15th February 2024

Haven’t looked back since signing up to my Chase acc...

Haven’t looked back since signing up to my Chase account 2 years ago. Easy to manage money, good rates and the round up on spending feature works for me. Reviewed on: 15th February 2024

The app is very easy to use and their customer servi...

The app is very easy to use and their customer service is the best I've encountered Reviewed on: 15th February 2024

Very good bank would recommend to all my friends

Very good bank would recommend to all my friends Reviewed on: 15th February 2024

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