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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Exceptional customer service

Easy to use interface and functionalities. Exceptional customer service with 24/7 chat available that’s actually responsive. Easy to pay and transfer money in and out of account. Rewards are great with 1% cash back available as long as you deposit certain amount of money in the account. Great FX rates and you can also earn cash back overseas. Reviewed on: 15th February 2024

Absolutely brilliant.

Absolutely brilliant. Very efficient and highly effective banking system. Thank you Reviewed on: 15th February 2024

I have enjoyed using my chase current account

I have enjoyed using my chase current account and have recommended to my family as the rewards are amazing, one year and a half have earned nearly £200 just in cashback and also interest. I love the round ups and you can save in and then take when you want to. Reviewed on: 15th February 2024

Great friendly advisors Web chat

Great friendly advisors Web chat Reviewed on: 15th February 2024

Wary at first, but 18 months on delighted.

I was very wary but 18 months on I am delighted. I have earned and saved with competitive interest rates. Despite the new rule of needing to deposit a minimum amount to receive the cashback benefit, I still love it. Plus the round up feature has made me 600 in savings during the. Time I’ve been with Chase. Reviewed on: 15th February 2024

Cash back, and savings rate

They provide cash back, great app with spending analysis and good and accessible customer support Reviewed on: 15th February 2024

It’s been good experience when using chase bank good...

It’s been good experience when using chase bank good service as well Reviewed on: 15th February 2024

Really pleased with chase, they got my money back wh...

Really pleased with chase, they got my money back when i was conned when buying a vacuum cleaner. Reviewed on: 15th February 2024

Great service, always someone on hand to talk to.

Great service, always someone on hand to talk to. Quick to alert if it looks like something untoward is going on with my account. Great interest rate and like the round up savings. Reviewed on: 15th February 2024

Experience is good and fast and reliable

Experience is good and fast and reliable Reviewed on: 15th February 2024

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