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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Brilliant bank to use never had any problems with th...

Brilliant bank to use never had any problems with them and off good savings. Reviewed on: 15th February 2024

Excellent experience and very good service

Excellent experience and very good service Reviewed on: 15th February 2024

I am very happy with Chase current account but somet...

I am very happy with Chase current account but sometimes the app is a bit slow. Otherwise I find it very easy to use. Reviewed on: 15th February 2024

I have current & savings account both great easy to...

I have current & savings account both great easy to use good interest rates too Reviewed on: 15th February 2024

Very happy with Chase bank, came from NatWest and wo...

Very happy with Chase bank, came from NatWest and wouldn’t go back Reviewed on: 15th February 2024

I like the fact you are rewarded for using your acco...

I like the fact you are rewarded for using your account Reviewed on: 15th February 2024

Bullshit l

Bullshit … closed my account after 3 months for no reason no letter no communication and my credit is 89/100 Reviewed on: 15th February 2024

The cash back system

The cash back system is great especially for those bigger purchases, and all the other savings options are amazing with good interest rates Reviewed on: 15th February 2024

Excellent chase bank app, f

Excellent chase bank app, fantastic support. 24/7 great savings and ISA I recommend this app to all family and friends . Being able to have rewards from bank savings and isa in one app is great and beneficial . The staff on the quick chat live chat is very useful. I nominate the Chase app for all awards best app best bank best support best savings best all round bank . I don’t know what more I can say but the survey is asking for more words I have covered all aspects that I can think of . Been with the Chase app for over one year now and started isa savings 9 months ago and moved all my savings to Chase immediately for great savings. The app is very easy to use and move money instantly around from account and the 1 % interest and cash back is really good also. Reviewed on: 15th February 2024

Simple and extremely flexible

A modern app which is very simple to use and extremely flexible for managing our money Reviewed on: 15th February 2024

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