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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Easy to use app & you can phone & get through quickl...

Easy to use app & you can phone & get through quickly to helpful staff if there are any issues Reviewed on: 15th February 2024

I've been using this bank for a whole year now.

I've been using this bank for a whole year now. I am very satisfied with a very simple online page, and that is, the online bank is very convenient and easy to use . I advised all my familiar friends that many of my friends already use this bank too. Reviewed on: 15th February 2024

BEST BANK EVER

THEY ARE BRILLIANT SO POLITE AND WILL NEVER END CONVERSATION UNTIL THEY HAVE RESOLVED EVERYTHING FOR YOU, AND THE MONEY YOU EARN BACK IS A GREAT WAY TO SAVE FOR A RAINY DAY, JUST INCREDIBLE Reviewed on: 15th February 2024

Excellent bank and benefits can’t fault them

Excellent bank and benefits can’t fault them Reviewed on: 15th February 2024

Great overall experience

Very helpful when things don't go quite right Reviewed on: 15th February 2024

User friendly interface, important updates provided...

User friendly interface, important updates provided - easy to transfer money between accounts. Very optimal internet banking Reviewed on: 15th February 2024

Chase bank is amazing.

Chase bank is amazing. Their customer service team is extremely helpful and their interface is also great. Using and accessing the bank app is the easiest thing ever. I would recommend it to everyone. When I had an issue with my money they helped me solve it. Reviewed on: 15th February 2024

Customer service very friendly and helpful.

Customer service very friendly, helpful and calls back when they say they are. Reviewed on: 15th February 2024

Simple is Best

Very easy and simple to use and very helpful staff on the one occasion I required assistance. Reviewed on: 15th February 2024

Good communication and rewards

Good app. Good communication and rewards (e.g. 1% cash back). Reviewed on: 15th February 2024

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