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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great app-based account

I love the roundups and the cashback is also great. The account is easy to operate via the app, which is clear and straightforward. Reviewed on: 15th February 2024

Best bank ever!

The app is fantastic, everything’s so quick & easy Reviewed on: 15th February 2024

Excellent service.

Excellent service. Was the best for returns - but not anymore :-(. the bank was the most competitive when I opened the account but sadly you have not kept up with the competition. Reviewed on: 15th February 2024

Great value and the ease of use for an app us amazing.

Great value and the ease of use for an app us amazing. Nice to be able to have multiple accounts in one place. Reviewed on: 15th February 2024

Very easy to use app, good functionality

Very easy to use app, good functionality Reviewed on: 15th February 2024

Very simple and easy to use app and savings as...

Very simple and easy to use app and savings as well Reviewed on: 15th February 2024

Chase account makes banking easy and rewarding!

I have had my Chase Current Account and attached savings account since they first opened in the UK a few years ago and I enjoy using it very much. I love knowing that I am earning 1% cashback every time I shop, and I can easily send the money into one of my attached savings accounts that I use for Christmas spending. It’s amazing how quickly it adds up over the months of spending. The savings rates are competitive and the time it takes to move money from my other accounts is lightning fast. I highly recommend the Chase Current Account to anyone. Reviewed on: 15th February 2024

Great user interface, allows me to manage my money a...

Great user interface, allows me to manage my money and save at the same time. Reviewed on: 15th February 2024

Best rewards on the market, cashback, interest on ba...

Best rewards on the market, cashback, interest on balance, smooth app. Reviewed on: 15th February 2024

Excellent all rounder

Excellent account features (round up & cashback); great app & responsive customer services team have helped when I needed to quickly identify unusual transactions. Reviewed on: 15th February 2024

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