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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Simple to open and to move money

Simple to open and to move money to from my other accounts. Use it for all personal transactions when out. Reviewed on: 15th February 2024

1 percent cash back is very good.

1 percent cash back is very good. Reviewed on: 15th February 2024

Excellent customer service and the app is fantastic...

Excellent customer service and the app is fantastic and so easy to use. Customer service agents reply within seconds. I can see myself being with chase for a very long time. Reviewed on: 15th February 2024

Fantastic customer service 24/7, Fantastic saving be...

Fantastic customer service 24/7, Fantastic saving benefits, fantastic bank all round. Highly recommended Reviewed on: 15th February 2024

Excellent app, good benefits, good interest rates

Excellent app, good benefits, good interest rates Reviewed on: 15th February 2024

First class bank, great customer service which resol...

First class bank, great customer service which resolved my issue promptly Reviewed on: 15th February 2024

The best current account out there.

The Chase current account is very easy to use, with a great cashback benefit for all debit card transactions made. The customer service is also outstanding, which includes prompt and useful replies. I recommend this account to anyone and have done to several friends and family members. Reviewed on: 15th February 2024

Excellent service and product providing a relatively...

Excellent service and product providing a relatively good savings product and excellent current account Reviewed on: 15th February 2024

Great and easy service.

Great and easy service. Excellent customer service. Reviewed on: 15th February 2024

Great, easy to use app.

Great, easy to use app. Transfers, payments all seamless. Multiple savings accounts for ease of funds distribution. Love the simplicity Reviewed on: 15th February 2024

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