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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

I have had no problems with Chase.

I have had no problems with Chase. Its good to get cashback on my spending. Reviewed on: 15th February 2024

Efficient and polite

Phoned them a few times as executor of my fathers will, always efficient and polite. Reviewed on: 15th February 2024

Very reliable and secure bank.

Very reliable and secure bank. I like all aspects of this Bank, so glad I changed to them! Reviewed on: 15th February 2024

Excellent online services, with a rapid response to...

Excellent online services, with a rapid response to any queries. Competitive interest rates Reviewed on: 15th February 2024

Positive experience so far !

Positive experience so far ! Simple & expedient in transactions ! Reviewed on: 15th February 2024

Excellent bank Very easy to use online.

Very easy to use online. If you need to talk to someone you can. Free to use abroad. Reviewed on: 15th February 2024

Best bank ever delt with would highly recommend

Best bank ever delt with would highly recommend Reviewed on: 15th February 2024

Outstanding banking experience.

I love the help, whether through the chat or on telephone, it always solves the problem. The interest rate is always competitive. Also like the online purchase approval process Reviewed on: 15th February 2024

EVERYTHING'S BEEN ABSOLUTELY EXCELLENT

The switch was painless, the app is easy to use and has al the information I need within it,the phone is answered quickly and nothing is too much trouble. Have also moven my savings to Chase and introduced two friends - something I would normally not dare to do on a financial product. Reviewed on: 15th February 2024

Easy peasy

Makes banking easy. Great products. Reviewed on: 15th February 2024

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