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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Rewarding, modern Banking

It's been quite a while since I spotted the Chase ad on the Tube and trusting the Brand I checked the website out. The current account offer was great with the 1% cashback as was the Savings account. It was a no-brainer to proceed with both. Comprehensive security is built-in the excellent app and there is outstanding Customer Service via Chat or Call, if needed (rarely if at all as the app is extremely well designed). This is how Banking should be! Reviewed on: 15th February 2024

The service is good.

The service is good. And the reward is incredible Reviewed on: 15th February 2024

Not a bad word to say always helpful

Not a bad word to say always helpful Reviewed on: 15th February 2024

10/10 banking experience

The application process was really easy, the amount I was informed throughout the process was just enough, not bombarded with communications, but not left guessing what’s happening. every time I have had a question, the chase staff have responded in a timely manner. The interest rates and cash back offer is unbeatable! Who doesn’t want automatic cash back every month? Reviewed on: 15th February 2024

I have had no problems with Chase.

I have had no problems with Chase. Its good to get cashback on my spending. Reviewed on: 15th February 2024

Efficient and polite

Phoned them a few times as executor of my fathers will, always efficient and polite. Reviewed on: 15th February 2024

Very reliable and secure bank.

Very reliable and secure bank. I like all aspects of this Bank, so glad I changed to them! Reviewed on: 15th February 2024

Excellent online services, with a rapid response to...

Excellent online services, with a rapid response to any queries. Competitive interest rates Reviewed on: 15th February 2024

Positive experience so far !

Positive experience so far ! Simple & expedient in transactions ! Reviewed on: 15th February 2024

Excellent bank Very easy to use online.

Very easy to use online. If you need to talk to someone you can. Free to use abroad. Reviewed on: 15th February 2024

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