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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Fantastic and easy to use bank, with interest rates...

Fantastic and easy to use bank, with interest rates are pretty good. Reviewed on: 15th February 2024

App could be improved as it's very slow at times.

App could be improved as it's very slow at times. Reviewed on: 15th February 2024

Don’t be dubious.its a great account.

Opening an about despite being quite dubious. Fabulous service. App is very good. Very good rewards Reviewed on: 15th February 2024

Always resolve any issues I have and fast and very p...

Always resolve any issues I have and fast and very professional and polite. Reviewed on: 15th February 2024

Excellent feature, unbeatable cashback

Excellent feature, unbeatable cashback Reviewed on: 15th February 2024

Accessible and professional

Very accessible and professional with answers at your fingertips through the app. Reviewed on: 15th February 2024

Fab bank

Excellent and easy to use. Fabulous app, fast and efficient. Reviewed on: 15th February 2024

Easy to use. Great app.

Easy to use. Great rates. Much better than high street banks Reviewed on: 15th February 2024

Simple to use.

The account was easy to open, transactions are simple to perform. I like the ‘round up’ and savings functions which also give you better interest rates than the current account. Reviewed on: 15th February 2024

Good rate of interest paid on Instant Access Savings...

Good rate of interest paid on Instant Access Savings (over 4%) and also 1% cash back and 1% on Current Account. Online queries are dealt with by a real person rather than an annoying chat bot Reviewed on: 15th February 2024

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