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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Safe economical card to use abraod

Safe economical card to use abraod, card has no numbers so hard for ID theft. Can load up card according to expected expenditure, thus able to keep bulk of money in savings account, earning a better interest. App is easy to use. It's my preferred card to use for expenditure as can also get interest on everyday expenditure. Reviewed on: 15th February 2024

Excellent service answered phone quickly sorted prob...

Excellent service answered phone quickly sorted problem friendly lady on phone Reviewed on: 15th February 2024

Logical and easy to use app.

Logical and easy to use app. Everything just works Reviewed on: 15th February 2024

very good and its easy to use fir example if you buy...

very good and its easy to use fir example if you buy something it always pays you back for using there card Reviewed on: 15th February 2024

The cashback feature is excellent as well as being a...

The cashback feature is excellent as well as being able to use abroad easily with decent rates. Haven't used the customer service functions so can't comment. App is always easy to use. Reviewed on: 15th February 2024

Easy to use and 1% cash back on purchases

The app/account is very easy to use and fantastic that the account pays back 1% on purchases. Also there’s no fee to use the card abroad. The interest rate is also very good on the savers account and also very simple to switch money from both accounts. Reviewed on: 15th February 2024

Very easy to use and navigate.

Very easy to use and navigate. Process was easy and app is good to use Reviewed on: 15th February 2024

The bank is so amazing!

The bank is so amazing!!! Never had issues so back with amazing interest and cash backs. Excellent customer service as they respond promptly and always helpful. Reviewed on: 15th February 2024

Excellent service.

Excellent service. Good interest and rewards Reviewed on: 15th February 2024

Great to get 1% cashback on purchases and no bank ch...

Great to get 1% cashback on purchases and no bank charges abroad Reviewed on: 15th February 2024

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