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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Amazing bank

I’ve loved having chase so far , can’t say enough good things about them and the rewards are endless Reviewed on: 15th February 2024

Excellent service can have more than one account hel...

Excellent service can have more than one account helps spread money across the month . Kids use it to and can transfer so easy . Reviewed on: 15th February 2024

Fabulous customer service, interest rates and app

Chase's customer service has been nothing short of excellent, especially when I was travelling in America- they were contactable and helpful at all times!! The interest rates are fabulous compared to most major British Banks and they have helpful pots so you can keep your money organised but easily accessible. The app is easy to navigate and has everything you need. Reviewed on: 15th February 2024

Like the rewards that they have and the fact that th...

Like the rewards that they have and the fact that they don’t charge when you pay for items abroad Reviewed on: 15th February 2024

A digital account for the digital age

All Correspondence is prompt, account updates almost instantly (credit and debit), with changes to interest rates following through the same day unlike other providers who can take many days/weeks to make changes. A recent security check for a large transaction was thorough without being obstructive. Reviewed on: 15th February 2024

Great efficient service always great rewards

Great efficient service always great rewards Reviewed on: 15th February 2024

Very good bank account , I'm happy

Very good bank account , I'm happy Reviewed on: 15th February 2024

Genuinely just a great bank.

Whilst high street banks may be closing, Chase has certainly made banking simple and intuitive and fair. Reasonable rates of interest earned on current and savings accounts. It's an app and a bank that I use everyday. I haven't closed my 'main' bank account I am certainly considering it as Chase is the one I use for all payments and purchases. Reviewed on: 15th February 2024

Easy app to use with good options for saving and rou...

Easy app to use with good options for saving and rounding up options Reviewed on: 15th February 2024

Dealing with the bank.

Easy to use app and informative and prompt feedback when using account. Well informed telephone staff when contacted. Reviewed on: 15th February 2024

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