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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Brilliant and very easy to use.

Brilliant and very easy to use. Transfer funds and save Reviewed on: 15th February 2024

Chase are Brilliant!!

Chase have made my banking so much easier! My money feels secure and I can manage my expenses with ease! Reviewed on: 15th February 2024

Speedy notification if money leaves the account.

Speedy notification if money leaves the account. Same applies to deposits. Round up is great as is cash back on purchases Reviewed on: 15th February 2024

Excellent Bank

Nothing is too much trouble and everything works like it should. Staff very knowledgeable and helpful. The App is very easy to navigate and never crashes or freeze Reviewed on: 15th February 2024

Great products from a great bank.

A very easy to use app which gives access to accounts with fantastic benefits, like great interest rates. Using the Chase debit card rather than a credit card has really helped me to stick to a budget in these challenging times. Reviewed on: 15th February 2024

A very friendly bank with a great user friendly app.

A very friendly bank with a great user friendly app. giving useful account updates and offering linked savings possibilities. Reviewed on: 15th February 2024

Love it, easy, simple and can see the benefits of sa...

Love it, easy, simple and can see the benefits of savings accounts, cash back and round ups Reviewed on: 15th February 2024

Simply brilliant.

Simply brilliant. Never had any hassle and always accommodating. Excellent service. Reviewed on: 15th February 2024

Hassle free banking

Great service hassle free banking Reviewed on: 15th February 2024

Very happy!

Very easy to switch over, and the app is very easy to use. Overall I’m very happy so far! Reviewed on: 15th February 2024

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