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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Best bank ever!

The app is fantastic, everything’s so quick & easy Reviewed on: 15th February 2024

Excellent service.

Excellent service. Was the best for returns - but not anymore :-(. the bank was the most competitive when I opened the account but sadly you have not kept up with the competition. Reviewed on: 15th February 2024

Great value and the ease of use for an app us amazing.

Great value and the ease of use for an app us amazing. Nice to be able to have multiple accounts in one place. Reviewed on: 15th February 2024

Very easy to use app, good functionality

Very easy to use app, good functionality Reviewed on: 15th February 2024

Very simple and easy to use app and savings as...

Very simple and easy to use app and savings as well Reviewed on: 15th February 2024

Chase account makes banking easy and rewarding!

I have had my Chase Current Account and attached savings account since they first opened in the UK a few years ago and I enjoy using it very much. I love knowing that I am earning 1% cashback every time I shop, and I can easily send the money into one of my attached savings accounts that I use for Christmas spending. It’s amazing how quickly it adds up over the months of spending. The savings rates are competitive and the time it takes to move money from my other accounts is lightning fast. I highly recommend the Chase Current Account to anyone. Reviewed on: 15th February 2024

Great user interface, allows me to manage my money a...

Great user interface, allows me to manage my money and save at the same time. Reviewed on: 15th February 2024

Best rewards on the market, cashback, interest on ba...

Best rewards on the market, cashback, interest on balance, smooth app. Reviewed on: 15th February 2024

Excellent all rounder

Excellent account features (round up & cashback); great app & responsive customer services team have helped when I needed to quickly identify unusual transactions. Reviewed on: 15th February 2024

I've never had to phone but reassuring you can talk...

I've never had to phone but reassuring you can talk to a real person if necessary. Nice straightforward app. Reviewed on: 15th February 2024

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