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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Every experience I’ve had with the bank has been 100...

Every experience I’ve had with the bank has been 100% positive, can’t fault Reviewed on: 15th February 2024

Chase provides a great all round banking experience.

Chase provides a great all round banking experience. Customer service is responsive, current account offers Cashback and interest with current account and an easy to use app makes banking a doddle. Who could ask for more from an all rounder Reviewed on: 15th February 2024

Just wonderful, a human on the line whenever you nee...

Just wonderful, a human on the line whenever you need one! Love the ability to line item my projects Reviewed on: 15th February 2024

Sinple easy banking

Easy to set up and monitor. Good incentives and cashback. The app is simple, well designed and I like the fact that the cards do not have the number on them Reviewed on: 15th February 2024

What’s not to love!

What’s not to love! If I have a query and message them, they respond in seconds. Cash back brilliant, round up function brilliant and excellent interest rate for savings. Reviewed on: 15th February 2024

Best Bank I’ve used .

Would never bank with anyone else, service and user friendliness of app have been 5stars along with great rewards. Reviewed on: 15th February 2024

It’s soooo good, I had to tell lots of people...

It’s soooo good, I had to tell lots of people Reviewed on: 15th February 2024

App easy great for using aboard and 1%...

Easy to use app great for using aboard and 1% cashback Reviewed on: 15th February 2024

No fees plus cashback

Cash back is great. Transfers received and sent very fast. Super convenient aswell for spending and withdrawing cash abroad. One issue I had was resolved quickly and phone was picked up almost immediately - overall I actually have recommended this several times to people. Reviewed on: 15th February 2024

Excellent banking

Since joining chase I have found everything extremely straight forward the app is easy to use and the customer service has been excellent, nice to speak to an actual person when needed would highly recommend Reviewed on: 15th February 2024

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