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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Why would you spend with a different card?

I wish the 1% cash back had remained uncapped but even like this is pretty unbeatable. I can’t wait until they launch a credit card. Reviewed on: 15th February 2024

Why get ripped off by the mainstream banks?

Why get ripped off by the mainstream banks? Chase gives you 1% for your everyday purchases, and 4.1% for your savings. Tell me a high street bank that does that now?? Nobody. Go chase get a bit back in your pocket Reviewed on: 15th February 2024

Best banking app

Great rates and easy to use app. Also every time I contact customer service. They have been able to resolve my issues quickly. Reviewed on: 15th February 2024

Fantastic company

Excellent customer service, and fraud problems, solved immediately, cannot fault Chase Reviewed on: 15th February 2024

Fantastic banking experience!

Fantastic app. prompt and helpful customer service. Great banking g features to help me manage my finances Reviewed on: 15th February 2024

Great bank

Great bank someone always available to help with and queries Reviewed on: 15th February 2024

Every experience I’ve had with the bank has been 100...

Every experience I’ve had with the bank has been 100% positive, can’t fault Reviewed on: 15th February 2024

Chase provides a great all round banking experience.

Chase provides a great all round banking experience. Customer service is responsive, current account offers Cashback and interest with current account and an easy to use app makes banking a doddle. Who could ask for more from an all rounder Reviewed on: 15th February 2024

Just wonderful, a human on the line whenever you nee...

Just wonderful, a human on the line whenever you need one! Love the ability to line item my projects Reviewed on: 15th February 2024

Sinple easy banking

Easy to set up and monitor. Good incentives and cashback. The app is simple, well designed and I like the fact that the cards do not have the number on them Reviewed on: 15th February 2024

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