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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Outstanding banking experience.

I love the help, whether through the chat or on telephone, it always solves the problem. The interest rate is always competitive. Also like the online purchase approval process Reviewed on: 15th February 2024

EVERYTHING'S BEEN ABSOLUTELY EXCELLENT

The switch was painless, the app is easy to use and has al the information I need within it,the phone is answered quickly and nothing is too much trouble. Have also moven my savings to Chase and introduced two friends - something I would normally not dare to do on a financial product. Reviewed on: 15th February 2024

Easy peasy

Makes banking easy. Great products. Reviewed on: 15th February 2024

No fuss, excellent rewards and very easy to get in t...

No fuss, excellent rewards and very easy to get in touch, online, with employees willing to resolve any issues quickly Reviewed on: 15th February 2024

Cash back with good saving rates

Great bank with cash back and good saving rate. Reviewed on: 15th February 2024

Easy to deal with and security is good with unusual...

Easy to deal with and security is good with unusual or high transactions Reviewed on: 15th February 2024

Everything you could ask for with a current account...

Everything you could ask for with a current account and more great communications Reviewed on: 15th February 2024

It’s crazy how good this bank is

It’s crazy how good this bank is Reviewed on: 15th February 2024

Trouble free banking

My account has been trouble free from the start. Transfers are instantaneous and accurate. I have used the debit card abroad with no problems (and no fees) which has been great. Reviewed on: 15th February 2024

Great app-based account

I love the roundups and the cashback is also great. The account is easy to operate via the app, which is clear and straightforward. Reviewed on: 15th February 2024

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