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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

The service is good.

The service is good. And the reward is incredible Reviewed on: 15th February 2024

Not a bad word to say always helpful

Not a bad word to say always helpful Reviewed on: 15th February 2024

10/10 banking experience

The application process was really easy, the amount I was informed throughout the process was just enough, not bombarded with communications, but not left guessing what’s happening. every time I have had a question, the chase staff have responded in a timely manner. The interest rates and cash back offer is unbeatable! Who doesn’t want automatic cash back every month? Reviewed on: 15th February 2024

I have had no problems with Chase.

I have had no problems with Chase. Its good to get cashback on my spending. Reviewed on: 15th February 2024

Efficient and polite

Phoned them a few times as executor of my fathers will, always efficient and polite. Reviewed on: 15th February 2024

Very reliable and secure bank.

Very reliable and secure bank. I like all aspects of this Bank, so glad I changed to them! Reviewed on: 15th February 2024

Excellent online services, with a rapid response to...

Excellent online services, with a rapid response to any queries. Competitive interest rates Reviewed on: 15th February 2024

Positive experience so far !

Positive experience so far ! Simple & expedient in transactions ! Reviewed on: 15th February 2024

Excellent bank Very easy to use online.

Very easy to use online. If you need to talk to someone you can. Free to use abroad. Reviewed on: 15th February 2024

Best bank ever delt with would highly recommend

Best bank ever delt with would highly recommend Reviewed on: 15th February 2024

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