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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Great banking app so easy to do things and very...

Great banking app so easy to do things and very quick Reviewed on: 15th February 2024

Good, I have never needed to speak with customer ser...

Good, I have never needed to speak with customer services Reviewed on: 15th February 2024

Was so fast and easy to get hold of customer service...

Was so fast and easy to get hold of customer service outside of the UK and was very helpful and fixed everything for me first time Reviewed on: 15th February 2024

Very easy to use with benefits of cashback

Very easy to use with benefits of cashback Reviewed on: 15th February 2024

Works perfectly for me.

Works perfectly for me. Makes foreign travel easy. Reviewed on: 15th February 2024

Excellent for everyday banking

The chase app is really easy to use, has lots of great information on spending and the rewards for banking with them are great! Reviewed on: 15th February 2024

The app based bank is brilliant, pays interest and c...

The app based bank is brilliant, pays interest and cash back and no fees on foreign transactions. Best bank I have ever dealt with Reviewed on: 15th February 2024

Very easy to deal with on a daily basis with no issu...

Very easy to deal with on a daily basis with no issues whatsoever. Reviewed on: 15th February 2024

Best bank by far

Ever since I opened an account they have been brilliant. Excellent customer service, good interest rates on savings and above all easy app. Reviewed on: 15th February 2024

Easy to use.

Easy to use. No suspicious activity Reviewed on: 15th February 2024

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