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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Easy to manage in the app.

Easy to manage in the app. Competitive rate of interest. Able to split money into savings pots Reviewed on: 15th February 2024

Great service

Always chat with someone who resolves any issue immediately Reviewed on: 15th February 2024

I get very good service and if Ii ever need to ask a...

I get very good service and if Ii ever need to ask a question the call centre is in the UK and is answered promptly Reviewed on: 15th February 2024

The Best Bank On Earth!

Banking is all about savings and investment, Chase has been at the very heart of my banking experience. I've never had an account so affordable to maintain in term of their charges. Reviewed on: 15th February 2024

personalised service

Every time Icall the phone is answered with 4 rings. I have had problem with money not being paid into my account promptly because of a routine check. idid not understand this and Chase were very pro active in dealing with this, listened to my feedback and Customer service wrote to me saying they had flagged my account because of my anxiety. Tryely individual service adapted to my health and age (72) Reviewed on: 15th February 2024

Love the cash back, high savings rate interest and t...

Love the cash back, high savings rate interest and the ability to set up multiple linked savings accounts Reviewed on: 15th February 2024

I recently had the pleasure of using Chase Bank's mo...

I recently had the pleasure of using Chase Bank's mobile app, and I must say, it's incredibly user-friendly. From seamless navigation to intuitive features, the app truly simplifies banking on-the-go. Managing accounts, transferring funds, and even depositing checks couldn't be easier. One of the standout features for me has been the cash back rewards program. Chase Bank offers fantastic cash back rewards on purchases, which adds a delightful perk to everyday spending. The rewards are clear, easy to understand, and they accumulate quickly, making every purchase feel like a win-win situation. Moreover, the app's interface is visually appealing and well-designed, making it a breeze to check account balances, monitor transactions, and set up alerts for any unusual activity. The security measures in place instill confidence, ensuring that my personal information and finances are safeguarded. Overall, Chase Bank's app has exceeded my expectations. Its user-friendly interface, coupled with generous cash back rewards, has made managing finances not just convenient but also rewarding. I highly recommend Chase Bank to anyone looking for a banking experience that combines ease of use with valuable rewards. Reviewed on: 15th February 2024

Every time I’ve had an issue they are quick to resol...

Every time I’ve had an issue they are quick to resolve with their 24/7 customer support teams Reviewed on: 15th February 2024

Always been great, easy to use and great account

Always been great, easy to use and great account Reviewed on: 15th February 2024

Quite outstanding value for money

Quite outstanding though I do not like to have my honest review modyified by an algorithm Reviewed on: 15th February 2024

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