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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

I recently had the pleasure of using Chase Bank's mo...

I recently had the pleasure of using Chase Bank's mobile app, and I must say, it's incredibly user-friendly. From seamless navigation to intuitive features, the app truly simplifies banking on-the-go. Managing accounts, transferring funds, and even depositing checks couldn't be easier. One of the standout features for me has been the cash back rewards program. Chase Bank offers fantastic cash back rewards on purchases, which adds a delightful perk to everyday spending. The rewards are clear, easy to understand, and they accumulate quickly, making every purchase feel like a win-win situation. Moreover, the app's interface is visually appealing and well-designed, making it a breeze to check account balances, monitor transactions, and set up alerts for any unusual activity. The security measures in place instill confidence, ensuring that my personal information and finances are safeguarded. Overall, Chase Bank's app has exceeded my expectations. Its user-friendly interface, coupled with generous cash back rewards, has made managing finances not just convenient but also rewarding. I highly recommend Chase Bank to anyone looking for a banking experience that combines ease of use with valuable rewards. Reviewed on: 15th February 2024

Every time I’ve had an issue they are quick to resol...

Every time I’ve had an issue they are quick to resolve with their 24/7 customer support teams Reviewed on: 15th February 2024

Always been great, easy to use and great account

Always been great, easy to use and great account Reviewed on: 15th February 2024

Quite outstanding value for money

Quite outstanding though I do not like to have my honest review modyified by an algorithm Reviewed on: 15th February 2024

Great banking app so easy to do things and very...

Great banking app so easy to do things and very quick Reviewed on: 15th February 2024

Good, I have never needed to speak with customer ser...

Good, I have never needed to speak with customer services Reviewed on: 15th February 2024

Was so fast and easy to get hold of customer service...

Was so fast and easy to get hold of customer service outside of the UK and was very helpful and fixed everything for me first time Reviewed on: 15th February 2024

Very easy to use with benefits of cashback

Very easy to use with benefits of cashback Reviewed on: 15th February 2024

Works perfectly for me.

Works perfectly for me. Makes foreign travel easy. Reviewed on: 15th February 2024

Excellent for everyday banking

The chase app is really easy to use, has lots of great information on spending and the rewards for banking with them are great! Reviewed on: 15th February 2024

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