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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Super convenient moving money from different account...

Super convenient moving money from different accounts, including savings. Clean and intuitive app. Reviewed on: 15th February 2024

Banking with Chase

I have a saving account with Chase and I have had no problems regarding any difficulties whatsoever with the banking units especially online transaction. Chase customer service has been efficient and better to satisfying customer complaints and solving. Reviewed on: 15th February 2024

I have required the assistance of Customer Support o...

I have required the assistance of Customer Support on a couple of occasions. Including help with a fraud attempt. I was given excellent support with all steps Reviewed on: 15th February 2024

Love the convenience of being able to swap from card...

Love the convenience of being able to swap from card to phone to watch and check payments/ balance on all of them. Round up is a great feature. Don't miss the small amounts but they all add up. Reviewed on: 15th February 2024

Easy to manage in the app.

Easy to manage in the app. Competitive rate of interest. Able to split money into savings pots Reviewed on: 15th February 2024

Great service

Always chat with someone who resolves any issue immediately Reviewed on: 15th February 2024

I get very good service and if Ii ever need to ask a...

I get very good service and if Ii ever need to ask a question the call centre is in the UK and is answered promptly Reviewed on: 15th February 2024

The Best Bank On Earth!

Banking is all about savings and investment, Chase has been at the very heart of my banking experience. I've never had an account so affordable to maintain in term of their charges. Reviewed on: 15th February 2024

personalised service

Every time Icall the phone is answered with 4 rings. I have had problem with money not being paid into my account promptly because of a routine check. idid not understand this and Chase were very pro active in dealing with this, listened to my feedback and Customer service wrote to me saying they had flagged my account because of my anxiety. Tryely individual service adapted to my health and age (72) Reviewed on: 15th February 2024

Love the cash back, high savings rate interest and t...

Love the cash back, high savings rate interest and the ability to set up multiple linked savings accounts Reviewed on: 15th February 2024

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