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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Very happy!

Very easy to switch over, and the app is very easy to use. Overall I’m very happy so far! Reviewed on: 15th February 2024

Safe economical card to use abraod

Safe economical card to use abraod, card has no numbers so hard for ID theft. Can load up card according to expected expenditure, thus able to keep bulk of money in savings account, earning a better interest. App is easy to use. It's my preferred card to use for expenditure as can also get interest on everyday expenditure. Reviewed on: 15th February 2024

Excellent service answered phone quickly sorted prob...

Excellent service answered phone quickly sorted problem friendly lady on phone Reviewed on: 15th February 2024

Logical and easy to use app.

Logical and easy to use app. Everything just works Reviewed on: 15th February 2024

very good and its easy to use fir example if you buy...

very good and its easy to use fir example if you buy something it always pays you back for using there card Reviewed on: 15th February 2024

The cashback feature is excellent as well as being a...

The cashback feature is excellent as well as being able to use abroad easily with decent rates. Haven't used the customer service functions so can't comment. App is always easy to use. Reviewed on: 15th February 2024

Easy to use and 1% cash back on purchases

The app/account is very easy to use and fantastic that the account pays back 1% on purchases. Also there’s no fee to use the card abroad. The interest rate is also very good on the savers account and also very simple to switch money from both accounts. Reviewed on: 15th February 2024

Very easy to use and navigate.

Very easy to use and navigate. Process was easy and app is good to use Reviewed on: 15th February 2024

The bank is so amazing!

The bank is so amazing!!! Never had issues so back with amazing interest and cash backs. Excellent customer service as they respond promptly and always helpful. Reviewed on: 15th February 2024

Excellent service.

Excellent service. Good interest and rewards Reviewed on: 15th February 2024

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