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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Easy to use app, great access to customer service th...

Easy to use app, great access to customer service through the app via chat and great interest rates too Reviewed on: 15th February 2024

Much better than a high street bank

I use it all the time. Great for spending aboard with zero commission, the cash back and round up is good for savings, and I like to have all my sub savings accounts too Reviewed on: 15th February 2024

Switch to Chase.

I have banked with chase for nearly 2 years. The app is easy to use - very user friendly. I have both current and savings accounts and get great interest on my saving monthly. When moving house last year and paying deposits chase customer service made it easy and safe when transferring money to our lawyers. The customer service is easily accessible and very helpful. Reviewed on: 15th February 2024

Chase is an excellent bank

Chase is an excellent bank that provides a good and easy to use app and great incentives to bank with them. Reviewed on: 15th February 2024

My experience has been very good

My experience has been very good Reviewed on: 15th February 2024

Really easy to use bank, very friendly customer serv...

Really easy to use bank, very friendly customer service and is 24/7. Reviewed on: 15th February 2024

I love the new chase bank app.

I love the new chase bank app. I like how you can make 1% on spends on the current account. I was recently recommended this bank compared to other main banking companies, and since I joined I am telling everyone about it. Reviewed on: 15th February 2024

Easy to set up.

Easy to set up. Great app. Monthly cash back is a bonus. Reviewed on: 15th February 2024

Perfect Bank Account!

Perfect Bank Account! I have the account on my phone and use it to pay for everything The cashback is a great extra. Reviewed on: 15th February 2024

Great bank for learning to manage your money properly

The user interface of the Chase application makes it easy for customers to perform day to day tasks, in an efficient and intuitive manner. The ability to add multiple accounts at the touch of a button has helped me tremendously in managing my money. Reviewed on: 15th February 2024

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