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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Best bank

Live using this bank and the app is easy. Love the cashback etc Reviewed on: 15th February 2024

Best current account and a good app.

Best current account and a good app. Definitely recommend Reviewed on: 15th February 2024

Competetive, easy to use and set up

Competetive, easy to use and set up Reviewed on: 15th February 2024

Really simple to use and easy to setup.

Really simple to use and easy to setup. Reviewed on: 15th February 2024

Opening a account using the app

From opening a account using the app from start to finish was a seamless easy experience. Not used any other services yet and only downside so far is no joint accounts in the UK yet. Reviewed on: 15th February 2024

Easy to use app and great interest rate.

Easy to use app and great interest rate. Reviewed on: 15th February 2024

Certainly recommend.

an excellent app have recommended to my family and friends Reviewed on: 15th February 2024

A Great Banking Service

I've been impressed with the simple account opening process and the current account features and I have recommended Chase to many friends who have been equally pleased with cash back, round up and travel offers Reviewed on: 15th February 2024

Highly recommend!

So easy to contact Chase. Easy to find a telephone number on the app. Quick to get through to a person without having to go through a menu first. Colleagues available evenings / weekends / bank holidays. Colleagues always helpful and polite. Reviewed on: 15th February 2024

Excellent customer service

Excellent customer service , great interest rates , cash back , never had a bad experience using chase Reviewed on: 15th February 2024

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