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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Certainly recommend.

an excellent app have recommended to my family and friends Reviewed on: 15th February 2024

A Great Banking Service

I've been impressed with the simple account opening process and the current account features and I have recommended Chase to many friends who have been equally pleased with cash back, round up and travel offers Reviewed on: 15th February 2024

Highly recommend!

So easy to contact Chase. Easy to find a telephone number on the app. Quick to get through to a person without having to go through a menu first. Colleagues available evenings / weekends / bank holidays. Colleagues always helpful and polite. Reviewed on: 15th February 2024

Excellent customer service

Excellent customer service , great interest rates , cash back , never had a bad experience using chase Reviewed on: 15th February 2024

Easy and reliable account

I like how transactions happen instantly - even other current accounts don’t show payments that quickly. Transfers are instant as well. I also love how you can use your card abroad so easily. Reviewed on: 15th February 2024

First class banking experience.

First class banking experience. Have only contacted customer service once for advise, they were extremely helpful and professional. Reviewed on: 15th February 2024

The best online banks I have been associated...

One of the best online banks I have been associated with. Cashback feature is one of the major USP for Chase. The App is built in well and ease of use for customers. Troubling any issue with transactions are very easy and efficient with help of support team. Reviewed on: 15th February 2024

Offering me monthly interest

Offering me monthly interest on my current account and cash back on my daily expenditure is far better than the nothing I get from the other bank I use. Reviewed on: 15th February 2024

My only experience of contacting customer services -...

My only experience of contacting customer services - my issue was resolved immediately. All other use of Chase banking has been very positive Reviewed on: 15th February 2024

Chase has been brilliant.

Chase has been brilliant. It's been very easy to use and their cash back has been a dream. I also love all their notifications. Reviewed on: 15th February 2024

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