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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Exactly what I want in a bank

Totally transparent and user friendly app and processes. Everything just works. Fuss free switching between savings and current accounts. Free foreign currency exchange. And generous interest. It's exactly what I want in a bank. Reviewed on: 15th February 2024

When I had an issue with a payment the customer serv...

When I had an issue with a payment the customer service department did their best to resolve it on a quick, timely manner, keeping me informed with updates regularly until issue was resolved. Great service. Reviewed on: 15th February 2024

Great, easy to use and any problems quickly dealt with

Great, easy to use and any problems quickly dealt with Reviewed on: 15th February 2024

Easy to use bank nice card with opportunity to get g...

Easy to use bank nice card with opportunity to get good cash back Reviewed on: 15th February 2024

Easy app to use.

Easy app to use. 1% cashback on transactions and 1% interest on savings Reviewed on: 15th February 2024

Easy account to use and navigate.

Easy account to use and navigate. Great rewards Reviewed on: 15th February 2024

Excellent app, very easy to use.

Excellent app, very easy to use. Current account has good insights into spending as well Reviewed on: 15th February 2024

Great service!

Great service! I’ve been using Chase for savings and enjoying the money back I get from my purchases. Very useful! And I love that I don’t need to use another card abroad. They don't charge any exchange rate fees. Reviewed on: 15th February 2024

Opened account over a year ago.

Opened account over a year ago. Excellent service. Had to contact twice and response was quick and helpful Reviewed on: 15th February 2024

Just the best

After opening the account i found that it was the best online account I I have had. I also use the savings account and it’s so easy to move money. The extras like cash back and round up all make it more appealing. Reviewed on: 15th February 2024

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