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Chase Bank: Current account reviews

View other Chase Bank products
4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
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Glenn Thompson
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48950)

So easy to use and customer service brilliant

5
So easy to use and customer service brilliant Reviewed on: 15th February 2024
Avril Price's avatar
Avril Price

No branches, so no ability to pay cash, cheques etc.

4
No branches, so no ability to pay cash, cheques etc. into my account Reviewed on: 15th February 2024
Phillip Smith 's avatar
Phillip Smith

Nothing but excellent best bank for banking and saving

5
Nothing but excellent best bank for banking and saving Reviewed on: 15th February 2024
David S's avatar
David S

Best account I’ve had

5
Have had a chase account for a few years now. The cash back in the first year was very useful and very easy to obtain. The app is very easy to use and their customer service is excellent Reviewed on: 15th February 2024
Steve D's avatar
Steve D

Easy to use.

5
Easy to use. Competitive rates on savings account. Reviewed on: 15th February 2024
Wai O's avatar
Wai O

Don’t chase your cash back, save it.

5
I can’t not fault Chase. They provide a top class bank account with no hassle. The features of the app are great and the cash back on every purchase is the icing on the cake. Reviewed on: 15th February 2024
Paul M's avatar
Paul M

Easy to use.

5
Easy to use. Has one of the best going rates for saving in your bank and cash back. Keeps track of you going ins and out so you can see what you’ve spent your money on. Reviewed on: 15th February 2024
George k's avatar
George k

Great and straightforward account

5
I have had the Chase account for over year and found it so straightforward to use and their app very intuitive. The one time I had to call customer service I got through on their app straight away and they resolved the issue. I have taken advantage of the 1% each month and so far have made over £300. I would fully recommend. Reviewed on: 15th February 2024
Lee H's avatar
Lee H

Current account with Online Bank

5
I have only recently applied for a current account with Chase as I was very sceptical about opening accounts with an online Bank. I found the process of opening the account simple and efficient and have never looked back. I've recommended Chase to lots of family members and friends. Reviewed on: 15th February 2024
Maria C's avatar
Maria C

My review

5
Great service sorts problems out very quickly.....very friendly staff.... Reviewed on: 15th February 2024
Kevin G's avatar
Kevin G

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