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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

The only bank that offers cash back

The only bank that offers cash back Reviewed on: 15th February 2024

Not a bad word to say, all the rewards are great, yo...

Not a bad word to say, all the rewards are great, you can easily keep track of your money and can easily navigate the app. Reviewed on: 15th February 2024

Chase are the best bank I have been with.

Chase are the best bank I have been with. The app is so easy to use and you can have more than 1 current or savings account, and that helps with budgets. Overall they are just great. Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Near instant notifications. Setting up new payees a doddle. Reviewed on: 15th February 2024

Exactly what I want in a bank

Totally transparent and user friendly app and processes. Everything just works. Fuss free switching between savings and current accounts. Free foreign currency exchange. And generous interest. It's exactly what I want in a bank. Reviewed on: 15th February 2024

When I had an issue with a payment the customer serv...

When I had an issue with a payment the customer service department did their best to resolve it on a quick, timely manner, keeping me informed with updates regularly until issue was resolved. Great service. Reviewed on: 15th February 2024

Great, easy to use and any problems quickly dealt with

Great, easy to use and any problems quickly dealt with Reviewed on: 15th February 2024

Easy to use bank nice card with opportunity to get g...

Easy to use bank nice card with opportunity to get good cash back Reviewed on: 15th February 2024

Easy app to use.

Easy app to use. 1% cashback on transactions and 1% interest on savings Reviewed on: 15th February 2024

Easy account to use and navigate.

Easy account to use and navigate. Great rewards Reviewed on: 15th February 2024

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