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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Their customer service support is excellent!

Their customer service support is excellent! Always easy to get hold of and they go the extra mile! App is easy to use and I’m in control. Love this bank. I wish others were like Chase! Reviewed on: 13th February 2026

Great card to use when abroad

Great card to use when abroad feel totally safe from fraudulent activities and feel as though getting best rates when spending in different countries Reviewed on: 13th February 2026

Good customer service, very tough fraud team!

Good customer service, very tough fraud team! Been enjoying the boosted interest for the first 6 months in the savings pot, and the instance access makes it very easy to use except if you try to pay someone new a significant amount - then you have to jump through quite a few hoops to prove you are not being scammed! Reviewed on: 13th February 2026

They are,great, always responsive in person via phon...

They are,great, always responsive in person via phone or message ,sorted out any issues straight away.A really good bank Reviewed on: 13th February 2026

Very easy to maintain every day spending

Very easy to maintain every day spending Reviewed on: 13th February 2026

Been with Chase for over 3 years and Ive had an amaz...

Been with Chase for over 3 years and Ive had an amazing experience Reviewed on: 13th February 2026

Reassurance

In July 2025, just weeks before I was due to leave the UK for three years of voluntary work overseas, I was unexpectedly informed by my existing online bank that they could only support my banking needs for a further six months. At what was already a significant and life-changing moment, this news created unnecessary stress and uncertainty. When I contacted Chase, I was immediately reassured that my plans would not present a problem. From that first conversation, the experience has been seamless and supportive. Since then, I have been consistently impressed by the quality of service, the ease of use of the app, and thoughtful features such as Round-Up. In addition, securing a highly competitive savings rate locked in for a full year has provided valuable financial stability while I am abroad. Choosing Chase has given me both practical support and genuine peace of mind during an important chapter of my life. I am extremely grateful to have found a bank that combines flexibility, innovation, and outstanding customer service. Reviewed on: 13th February 2026

Second to none best customer service ever

Second to none best customer service ever Reviewed on: 13th February 2026

Great bank services

Call and someone there to answer your call straight away. Very helpful staff Reviewed on: 13th February 2026

Just awesome

Excellent service love the round option and multiple saving accounts Reviewed on: 13th February 2026

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