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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Superb app, great customer service.

Superb app, great customer service. A very rewarding banking experience in all senses of the word. Transactions are smooth and extremely quick. I have every confidence in the security of my transactions. Have recommended rather bank to several family members and friends who have had very similar experiences. Reviewed on: 15th February 2024

Very good and easy to bank with.

Very good and easy to bank with. Cashback is very good and a linked savings account included with a decent rate. Reviewed on: 15th February 2024

Very easy to set up.

Very easy to set up. Reminder if you forget to pay in monthly and cash back on many purchases. Works nearly everywhere. Handy card to have! Reviewed on: 15th February 2024

Great app - lets me manage my finances better

Great app - lets me manage my finances better Reviewed on: 15th February 2024

responsive and system works, excellent customer support

responsive and system works, excellent customer support Reviewed on: 15th February 2024

Excellent banking app but not without restrictions

Excellent banking app and great interest rates. Easy to use. However, the fact that Chase have now blocked payments to any crypto exchanges is ridiculous. Chase is supposed to be “forward thinking” yet you decide where I send my own money? Questionable tactic. Reviewed on: 15th February 2024

Excellent service.

Excellent service... Use chase all the time Reviewed on: 15th February 2024

Very intuitive can easily see what I need to - kept...

Very intuitive can easily see what I need to - kept well informed Reviewed on: 15th February 2024

Easy maitenace, good value, clear rules

Easy maitenace, good value, clear rules Reviewed on: 15th February 2024

Excellent experience originally only used for holida...

Excellent experience originally only used for holidays now use for everything Reviewed on: 15th February 2024

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