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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Other banks can learn from Chase

What's not to love: an intuitive app, great interest rates, secure banking & cashback on purchases. Other banks need to follow Chase's lead! Reviewed on: 15th February 2024

Excellent Bank

Simple no nonsense banking with cash back on your spending Reviewed on: 15th February 2024

great bank

I recently had a great experience with my bank. The staff was very helpful and went above and beyond to assist me with my needs. Their online banking platform is user-friendly and I appreciate the convenience it offers. Overall, I highly recommend this bank for their excellent customer service and modern banking solutions. Reviewed on: 15th February 2024

Great App and 1% cash back.

Great App notification as soon as the card has been used and 1% cash back. Reviewed on: 15th February 2024

Simply the best

Easy to use, the app is streamlined and has an easy to follow layout, easy transfers to payees & between your own accounts. Reviewed on: 15th February 2024

No problem goes unsolved excellent customer service

No problem goes unsolved excellent customer service Reviewed on: 15th February 2024

This bank is absolutely brilliant excellent customer...

This bank is absolutely brilliant excellent customer service and care can’t fault them in any way Reviewed on: 15th February 2024

Excellent current account with great app and handy h...

Excellent current account with great app and handy holiday features. Had more money back from this bank in 1 year than my previous over 10 Reviewed on: 15th February 2024

Excellent customer service.

Excellent customer service. Impressed by upcoming debit notifications. Ap easy to use. Reviewed on: 15th February 2024

Excellent support, fantastic interest rates.

Excellent support despite it being an online only bank. Fantastic interest rates. Easy to use the app and sign up for an account. Reviewed on: 15th February 2024

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