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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

The only bank id current account with

I feel the cash back (1%) and almost 5% rewards are what makes this bank stand out from others. Reviewed on: 15th February 2024

Excellent customer care

On a couple of occasions I had problems with purchases got in touch with Chase and they sorted it out quickly very happy with the outcome. Reviewed on: 15th February 2024

Really helpful!

Really helpful customer service when I paid for an item I didn’t receive. Straight away Chase put the money back into my account so as I was not out of pocket. Love the cash back option on all my purchases! Reviewed on: 15th February 2024

Chase is easy to use, trustworthy and has a great ra...

Chase is easy to use, trustworthy and has a great range of services and great rewards too Reviewed on: 15th February 2024

Easy to use and love that you can get cash back rewa...

Easy to use and love that you can get cash back rewards when qualified. Reviewed on: 15th February 2024

Easy to use app, nice offers

Easy to use app, nice offers for day to day usage. Love the digital card feature, feel safe and protected Reviewed on: 15th February 2024

The most intuitive online banking app ever

The most intuitive online banking app I have ever used with no fees and innovative offering. Reviewed on: 15th February 2024

Am hard worker and am good skills and work

Am hard worker and am good skills and work Reviewed on: 15th February 2024

Great account with great rates and app and no fees

Chase has very good savings rates on easy access savings so I can earn interest without locking the money away. Also 5% on round ups, 1% on current account balance and 1% cash back on card spending. The best part was the yearly statement of money earned. Little by little I made quite a large sum by banking with Chase. I most love the app and the breakdowns it gives. Also it is great for traveling as it has no fees for payments or withdrawals abroad. Reviewed on: 15th February 2024

Superb app, great customer service.

Superb app, great customer service. A very rewarding banking experience in all senses of the word. Transactions are smooth and extremely quick. I have every confidence in the security of my transactions. Have recommended rather bank to several family members and friends who have had very similar experiences. Reviewed on: 15th February 2024

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