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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Simply the best

Easy to use, the app is streamlined and has an easy to follow layout, easy transfers to payees & between your own accounts. Reviewed on: 15th February 2024

No problem goes unsolved excellent customer service

No problem goes unsolved excellent customer service Reviewed on: 15th February 2024

This bank is absolutely brilliant excellent customer...

This bank is absolutely brilliant excellent customer service and care can’t fault them in any way Reviewed on: 15th February 2024

Excellent current account with great app and handy h...

Excellent current account with great app and handy holiday features. Had more money back from this bank in 1 year than my previous over 10 Reviewed on: 15th February 2024

Excellent customer service.

Excellent customer service. Impressed by upcoming debit notifications. Ap easy to use. Reviewed on: 15th February 2024

Excellent support, fantastic interest rates.

Excellent support despite it being an online only bank. Fantastic interest rates. Easy to use the app and sign up for an account. Reviewed on: 15th February 2024

The Chase Bank app is truly impressive.

The Chase Bank app is truly impressive. It offers excellent features such as the Savings POT option and seamless wallet payments like Apple Pay. Additionally, the round-off savings and POT savings features are incredibly beneficial to me. Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Simple screens allow easy viewing of accounts and savings. Great features such as round-ups and cashback in the first year, plus interest on the current account and round-ups Reviewed on: 15th February 2024

Chase are currently then Only bank to offer 1% cash...

Chase are currently then Only bank to offer 1% cash back on all purchases. This is the biggest reason I am with them. The chase Customer service is amazing, they are available 24/7, and always very helpful, quick replies and have always had a solution. Reviewed on: 15th February 2024

Really good bank I recommend them to any of my...

Really good bank I recommend them to any of my friends Reviewed on: 15th February 2024

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