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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Excellent Bank

Simple no nonsense banking with cash back on your spending Reviewed on: 15th February 2024

great bank

I recently had a great experience with my bank. The staff was very helpful and went above and beyond to assist me with my needs. Their online banking platform is user-friendly and I appreciate the convenience it offers. Overall, I highly recommend this bank for their excellent customer service and modern banking solutions. Reviewed on: 15th February 2024

Great App and 1% cash back.

Great App notification as soon as the card has been used and 1% cash back. Reviewed on: 15th February 2024

Simply the best

Easy to use, the app is streamlined and has an easy to follow layout, easy transfers to payees & between your own accounts. Reviewed on: 15th February 2024

No problem goes unsolved excellent customer service

No problem goes unsolved excellent customer service Reviewed on: 15th February 2024

This bank is absolutely brilliant excellent customer...

This bank is absolutely brilliant excellent customer service and care can’t fault them in any way Reviewed on: 15th February 2024

Excellent current account with great app and handy h...

Excellent current account with great app and handy holiday features. Had more money back from this bank in 1 year than my previous over 10 Reviewed on: 15th February 2024

Excellent customer service.

Excellent customer service. Impressed by upcoming debit notifications. Ap easy to use. Reviewed on: 15th February 2024

Excellent support, fantastic interest rates.

Excellent support despite it being an online only bank. Fantastic interest rates. Easy to use the app and sign up for an account. Reviewed on: 15th February 2024

The Chase Bank app is truly impressive.

The Chase Bank app is truly impressive. It offers excellent features such as the Savings POT option and seamless wallet payments like Apple Pay. Additionally, the round-off savings and POT savings features are incredibly beneficial to me. Reviewed on: 15th February 2024

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