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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Easy to use - responsive to queries

Easy to use - responsive to queries Reviewed on: 15th February 2024

Best cashback and customer service

Best cashback and customer service Reviewed on: 15th February 2024

Chase has been a great bank, customer service has be...

Chase has been a great bank, customer service has been on point and great cash back earnings! Reviewed on: 15th February 2024

Chase is very good, very easy to set up

Chase is very good, very easy to set up Reviewed on: 15th February 2024

Brilliant Bank top customer services great rewards p...

Brilliant Bank top customer services great rewards program can't fault anything top top Bank Reviewed on: 15th February 2024

Easy banking on your phone

Great easy banking - extremely easy to open an account and so easy to navigate . Now also using the easy access savings account with very competitive interest rate . Have already recommended to friends/family Reviewed on: 15th February 2024

Other banks can learn from Chase

What's not to love: an intuitive app, great interest rates, secure banking & cashback on purchases. Other banks need to follow Chase's lead! Reviewed on: 15th February 2024

Excellent Bank

Simple no nonsense banking with cash back on your spending Reviewed on: 15th February 2024

great bank

I recently had a great experience with my bank. The staff was very helpful and went above and beyond to assist me with my needs. Their online banking platform is user-friendly and I appreciate the convenience it offers. Overall, I highly recommend this bank for their excellent customer service and modern banking solutions. Reviewed on: 15th February 2024

Great App and 1% cash back.

Great App notification as soon as the card has been used and 1% cash back. Reviewed on: 15th February 2024

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