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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Easy account transfer from other bank account

Easy account transfer from other bank account Reviewed on: 15th February 2024

A bank like no other

Had nothing but a great experience with Chase, all banks should be like this Reviewed on: 15th February 2024

Great experience easy to set up and use, seem very c...

Great experience easy to set up and use, seem very customer focused Reviewed on: 15th February 2024

Always excellent customer service 24/7

Always excellent customer service if I have a problem and they are there 24/7. I get cash back on purchases and I use round up which is so good. I don’t notice the extra money taken and saved for me. Then I use towards the end of the month when a bit short. Excellent r all round Reviewed on: 15th February 2024

Good use for bank

Good service, good app design, good features Reviewed on: 15th February 2024

Super easy to use and instant notifications of spend.

Super easy to use and instant notifications of spend. I used the card in South America and was impressed with exchange rates and no fees. Reviewed on: 15th February 2024

Excellent current account

No real negatives. The 1% cashback is the main attraction and it has 1% interest on the basic account. I keep my saving elsewhere but it's nice that my day-to day spending money earns a little back. 0 fees for spending abroad is great too Reviewed on: 15th February 2024

Very quick communication, and quick responses

Very quick communication, and quick responses Reviewed on: 15th February 2024

Great app

Really easy to apply with quick acceptance. Great app. Reviewed on: 15th February 2024

Having a good experience with chase bank offers are...

Having a good experience with chase bank offers are good and the interest is a good rate Reviewed on: 15th February 2024

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