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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Great for holidays

Use chase account a lot when on holiday and always get a great rate of exchange. Online is very easy to use and safe. Reviewed on: 15th February 2024

The Chase banking system truly has changed the game...

The Chase banking system truly has changed the game for myself and my finances. I’m able to save in a number of ways that truly has advanced my financial potential. Asides from the saving factor, the interest rates truly are phenomenal in comparison to any bank I’ve previously used. It’s a great bank for all ages and I constantly recommend it to family and friends but it’s a great bank to get yourself familiar with interest rates and saving in a smart way. Customer service is also very helpful and attentive. Reviewed on: 15th February 2024

I have been with chase for a while now and I have ne...

I have been with chase for a while now and I have never experienced a bank be so on top of things and provide an excellent experience I would definitely recommend this bank to people Reviewed on: 15th February 2024

customer service that makes Chase bank special

I love using Chase bank the agents are absolutely great. To be honest I never expected to like a bank or recommend one but the way the agents communicate with so much empathy understanding and down to earth sounds like your talking to a mate rather than a bank customer service agent. Maybe that sounds stupid I find it weird but it’s the truth and it’s the customer service guys that make Chase bank special otherwise it’s just a normal bank with a great app. I just can’t wait till they bring more products and services to uk cause I’m definitely gonna move my mortgage and other accounts to them Reviewed on: 15th February 2024

I travel to Spain often great service when there als...

I travel to Spain often great service when there also still get the rewards Reviewed on: 15th February 2024

Perfect. 1% Cash back!!

Perfect, cash back is incredible and current account intrest a nice touch Reviewed on: 15th February 2024

Easy to use app

Interest on the current account. No charges to use the card abroad. Very easy secure use of the app. Interest paid on the savings accounts. Reviewed on: 15th February 2024

Keep up the great work!

Easy to access/navigate their app, appealing rates and great service. Keep up the great work. Reviewed on: 15th February 2024

Excellent bank and service

Good bank, excellent app, great getting money back for all your everyday purchases and interest as well. Savings account also a good rate of interest. Top class Customer service if you have any questions or queries on your account. Reviewed on: 15th February 2024

Excellent customer service.

Excellent customer service. Always treated like a valued customer. Reviewed on: 15th February 2024

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