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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Great customer service when needed, easy to use app

Great customer service when needed, easy to use app Reviewed on: 15th February 2024

A fee-free & cashback is most handy

A fee-free & cashback is most handy when travelling/ Reviewed on: 15th February 2024

Straight forward and sensible banking, have recommen...

Straight forward and sensible banking, have recommended Chase to close family. Only had to use customer service once in last few years and it was quick and easy and the assistant who helped was polite and friendly yet professional Reviewed on: 15th February 2024

Best Current Account for me.

Easy to use app, Interest on your balance and cashback, what more could you want ? Regular news articles keep you informed on the best ways to make your money work for you. Reviewed on: 15th February 2024

Good, straightforward bank.

Very straight forward app to use, great card to use abroad, no charges, can’t fault customer service either. Would definitely recommend. Reviewed on: 15th February 2024

Modern and slick

Intuitive app to manage my banking with, good exchange rates with no fees, 1% cashback on purchases and customer service agents are quick to answer calls. Really good banking package all round for my needs. Reviewed on: 15th February 2024

Excellent bank and a easy to use banking App that ev...

Excellent bank and a easy to use banking App that everyone should be able to us Reviewed on: 15th February 2024

Chase has lots of benefits and rewards.

Chase has lots of benefits and rewards. Super easy to use and find information. I have had no problem with my money and I feel safe having my money in my Chase account and use it as my daily spending money account. Reviewed on: 15th February 2024

JP Morgan Chase is a great bank for earning money on...

JP Morgan Chase is a great bank for earning money on your current account and saving accounts. I find a few pounds in my round up every week which is a nice bonus. Reviewed on: 15th February 2024

Chase Bank is a breath of fresh air

Chase Bank is a breath of fresh air in the turgid banking sector. Reviewed on: 15th February 2024

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