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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Easy to use.

Easy to use. Love the automatic savings and the fact that you can use it abroad Reviewed on: 15th February 2024

Excellent experience although 1%Chas back on purchas...

Excellent experience although 1%Chas back on purchases is now capped at £15 a month which isn’t as good as previous years. Also the facility to pay in cheques would be great. All round the best mobile app of all banks and fastest experience Reviewed on: 15th February 2024

Great online bank.

Great online bank. Linked with their savings accounts they are Great. Managing to save money without even thinking about it with the round up account. Reviewed on: 15th February 2024

I’ve had no problems with chase , even when I went t...

I’ve had no problems with chase , even when I went to Paris , so easy to use ? Love the app as well Reviewed on: 15th February 2024

Good app and service

Very smooth to use and app UI is clear Reviewed on: 15th February 2024

Brilliant customer service.

Brilliant customer service. Number is really easy to find it through the app. Friendly reliable workers on the other end of the phone. The app and card work really smooth. Reviewed on: 15th February 2024

Very good banking and very good bonuses aswel would...

Very good banking and very good bonuses aswel would highly recommend Reviewed on: 15th February 2024

Easy, fast and safe.

Brilliant app with 1% cashback and ease and speed of movement from savings account to current. Reviewed on: 15th February 2024

Great account, easy to use/understand.

Great account, easy to use/understand. Love the cash back on purchases & how you can analyse what you spend each month Reviewed on: 15th February 2024

Great bank.

Great bank. Excellent service and efficient. Reviewed on: 15th February 2024

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