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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Must have some system in place to deposit cheque in...

Must have some system in place to deposit cheque in to account Reviewed on: 15th February 2024

Great customer service, really good interest rates

Great customer service, really good interest rates Reviewed on: 15th February 2024

A different bank

Only bad experience is when a payment is pending, and we can’t pay for anything Reviewed on: 15th February 2024

I got my Chase card for use abroad but now use it in...

I got my Chase card for use abroad but now use it in the UK too as it's so convenient Reviewed on: 15th February 2024

Good service, easy access, secure and user friendly app

Good service, easy access, secure and user friendly app Reviewed on: 15th February 2024

Brilliant bank

Chase bank have been very helpful since opening an account with them. Its easy to set up accounts for specifics such as holidays, gifts and bills etc. The interest rate has been excellent as well and any issues raised with them has been dealt with immediately. The only issue I have found when using the bank is that if I have created a savings account, once it has served its purpose I am unsure of how to get rid of the account as it doesn't seem to have the option to delete them once used. Reviewed on: 15th February 2024

Easy account transfer from other bank account

Easy account transfer from other bank account Reviewed on: 15th February 2024

A bank like no other

Had nothing but a great experience with Chase, all banks should be like this Reviewed on: 15th February 2024

Great experience easy to set up and use, seem very c...

Great experience easy to set up and use, seem very customer focused Reviewed on: 15th February 2024

Always excellent customer service 24/7

Always excellent customer service if I have a problem and they are there 24/7. I get cash back on purchases and I use round up which is so good. I don’t notice the extra money taken and saved for me. Then I use towards the end of the month when a bit short. Excellent r all round Reviewed on: 15th February 2024

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