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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Excellent Bank

Excellent bank and customer service Reviewed on: 15th February 2024

Nice banking experience

Good bank, reliable service. Good communication with customer service team. The cash back is fantastic. Reviewed on: 15th February 2024

Excellent service, easy to use and helpful when need...

Excellent service, easy to use and helpful when needed to speak with someone. Reviewed on: 15th February 2024

Excellent online bank, with perks and no charging wh...

Excellent online bank, with perks and no charging when you use different currency. Reviewed on: 15th February 2024

Great, easy to use app

I recently went on holiday, the ease of use from the app of transferring money from accounts and the transparency in what the costs would be just made it so much easier than worrying about carrying cash around with me. Recommend using Chase, they have some of the best rates going, the app is really user friendly, easy to navigate and nothing is hidden. Very accessible. Reviewed on: 15th February 2024

Swapped to Chase recently after years of problems wi...

Swapped to Chase recently after years of problems with my 'High Street' back, Chase have restored my faith in the British banking system Reviewed on: 15th February 2024

Chase Bank offers exceptional services for current a...

Chase Bank offers exceptional services for current accounts. Their user-friendly online and mobile platforms make managing finances effortless. With a wide network of ATMs and branches, accessibility is never an issue. Their customer service is top-notch, providing prompt assistance whenever needed. Additionally, their competitive rates and diverse product offerings make them a standout choice for anyone seeking a reliable banking partner. Overall, Chase Bank consistently delivers a positive banking experience. Reviewed on: 15th February 2024

Young or Old, Chase is Gold !

I have been with chase bank for a little over a year and they are amazing, customer service is impeccable. I am still receiving 1% cashback into my account for transactions I use my debit card for, this is amazing benefit and I would definitely recommend for all to join. Young or old, chase is gold. Reviewed on: 15th February 2024

Chase Banking

Their customer service is first class when I needed help setting up my account. I have a savings and a current account which have been great at helping me manage my money Reviewed on: 15th February 2024

Easy to use and great saving rates

Easy to use and great saving rates Reviewed on: 15th February 2024

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