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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Great banking experience excellent customer service

Great banking experience excellent customer service Reviewed on: 15th February 2024

They have the best deal on a current account.

They have the best deal on a current account. 1% interest, plus 1% cash bank on the debit card! The App is easy to use, I could easily freeze my card on the app when I left it at a service station, no need to try and ring someone. Good interest on the savings account, and very easy to transfer money between accounts. Reviewed on: 15th February 2024

Excellent customer service and value for money

Always able to get hold of someone. Good quality customer service. Cash back is great value for money Reviewed on: 15th February 2024

A great current account with good rewards and easy t...

A great current account with good rewards and easy to use app Reviewed on: 15th February 2024

Amazing.

Amazing. Easy to use, rewards for spending, good account rates. Very quick and efficient customer service. Reviewed on: 15th February 2024

Love chase

Love chase accounts so easy to use and monitor money. Reviewed on: 15th February 2024

Amazing customer service

Had a little scare and gave my details out to an unreliable source and they were so amazing. No judgement and very swift in dealing with the matter. Reviewed on: 15th February 2024

Very reliable, love to see interest rate change on t...

Very reliable, love to see interest rate change on the day, incentives are excellent Reviewed on: 15th February 2024

Great experience, easy to use app and good cashback

Great experience, easy to use app and good cashback Reviewed on: 15th February 2024

They have always been great to me!

They have always been great to me! Rewarding me for spending money, great APR rates and easy to get in contact, wouldnt want to bank with anyone else! Reviewed on: 15th February 2024

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