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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,015 reviews, last reviewed 20th Aug 2026
75% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026
sweetice53's avatar
sweetice53

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (49015)

Excellent Customer service & App

5
Excellent Customer service & App Reviewed on: 15th February 2024
Stuart B's avatar
Stuart B

Great app, great customer service, fantastic products.

5
Great app, great customer service, fantastic products. Worth noting that you can’t deposit a cheque with Chase however how often in this day and age to people need to cash cheques? If you’re a PAYE employee looking for a standard account with great interest on savings as an addition to a current account I’d absolutely recommend Chase. Reviewed on: 15th February 2024
Ellie Robert's avatar
Ellie Robert

Could not be simpler!

5
Managing my current account with chase could not be simpler! Brilliant app and fantastic, responsive customer service Reviewed on: 15th February 2024
Paul S's avatar
Paul S

Awesome online banking

5
Smooth and very easy to use. Took some finding of the card number for Amazon etc Reviewed on: 15th February 2024
Dean R's avatar
Dean R

Chase are a brilliant bank.

5
Chase are a brilliant bank. They provide a safe and secure card to be used where the details are hidden. You can use your account anywhere without charge. Another brilliant thing is that you can earn cash back on your purchases. You can also turn on the round up feature which really helps saving. Reviewed on: 15th February 2024
Sarah's avatar
Sarah

Great bank no issues always inform you in good time...

5
Great bank no issues always inform you in good time what’s happening and changing Reviewed on: 15th February 2024
James B's avatar
James B

Customer service quick to respond, nothing is too much.

5
Customer service quick to respond, nothing is too much. They were quick to update the interest rates, quicker than my other banks. Reviewed on: 15th February 2024
Daniel T's avatar
Daniel T

Excellent customer support

5
I wrote a long review here but the website turned out to let me write again. So I just write down the abstract to save time. I had very good experience with Chase customer service, thumb up! Reviewed on: 15th February 2024
yf1n11's avatar
yf1n11

Chase top bank

5
Chase is an excellent bank with a useful and easy to use app, chase is extremely useful abroad and especially in America where I visit. I would recommend to anyone and the savings rates are very competitive. Reviewed on: 15th February 2024
Corey l's avatar
Corey l

Honestly the best bank I’ve ever used!

5
Honestly the best bank I’ve ever used!!! So I initially heard from a friend that they use Chase and they said it’s trusted and that there is so many ways to save. I was a little dubious but tested it out. I left it for weeks whilst paying my bills and going shopping. I then scrolled down one of the days and saw that I had a reward of cash back for £15!!! Just for spending my own money…brilliant Reviewed on: 15th February 2024
Malii's avatar
Malii

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