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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Excellent app - super-user-friendly.

Excellent app - super-user-friendly. Fantastic customer support Reviewed on: 15th February 2024

Great & easy bank to use!

I love using chase for my daily current account, very use to use and I love the cashback element of it Reviewed on: 15th February 2024

just a great experience - thank you

just a great experience - thank you Reviewed on: 15th February 2024

Best added value features

Love round up and money back on purchases Reviewed on: 15th February 2024

A good account

Since opening this account it is practical, easy to use and has great benefits. Reviewed on: 15th February 2024

It’s a nice experience when banking with Chase.

It’s a nice experience when banking with Chase. You don’t feel overwhelmed with Chase unlike other banks who make the process complicated. Reviewed on: 15th February 2024

Good account good.

Good account good. Account for saving Reviewed on: 15th February 2024

My preferred bank account now because so far my expe...

My preferred bank account now because so far my experience has been seemless with them Reviewed on: 15th February 2024

Great smooth quick process when I had to do a charge...

Great smooth quick process when I had to do a chargeback as opposed to HSBC. Filling out a 6 page form and uploading documents Reviewed on: 15th February 2024

Verry good bank transfer instant

Verry good bank transfer instant Reviewed on: 15th February 2024

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