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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Great bank easy to use happy customer service quick...

Great bank easy to use happy customer service quick responses Reviewed on: 15th February 2024

Great experience

I have had a great experience with Chase bank, the app is good and reliable and customer service is easy to contact and very helpful. Reviewed on: 15th February 2024

Brilliant bank, easy to use, excellent features such...

Brilliant bank, easy to use, excellent features such as round up and 1% cashback, it’s always nice to forget about it and see you’ve got a nice little stash Reviewed on: 15th February 2024

Happy customer

Great communication, easy app to navigate, and great rates when using the card abroad. Reviewed on: 15th February 2024

Chase bank is the best so far I’ve used.

Chase bank is the best so far I’ve used. I can get cash back they have the option to round up after every spend and save it up . Easy transfer . Customer service is the best very fast service always solves my problems. I just love Chase banking . Reviewed on: 15th February 2024

Best Banking Experience I’ve ever had

This is the best bank I’ve ever been with. From the customer service .. to the banking app it has been a flawless experience. The app is the best UI/UX experience I’ve ever seen from a bank and everything is instant. The 1% cashback and good savings rate has been an added bonus Reviewed on: 15th February 2024

Great service great APP, APP easy to use

Great service great APP, APP easy to use Reviewed on: 15th February 2024

Easy peasy

I opened my account on my phone and it all worked really easy. I’ve used it when travelling and it has never let me down. I also get cash back and good interest on my savings Reviewed on: 15th February 2024

The 1% cash back is great, really good interest rate...

The 1% cash back is great, really good interest rates and great that it can be used abroad without fees Reviewed on: 15th February 2024

Easy to navigate app.

Easy to navigate app. 1% cash back offer very good. Like being able to move money easily between accounts. The rates on the savings account are also excellent. Easy to use card abroad and without fees. East to freeze card in case it is lost or stolen. Very easy to open up bank account. Initially there was a referral reward but that has now stopped. Reviewed on: 15th February 2024

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