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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Good cashback

Gives good cashback on spending and savings. Easy to use online banking app. Direct debits easy to setup and to make payments. Reviewed on: 15th February 2024

Great banking experience.

Great banking experience. Great day to day use of banking with reward for money spent Reviewed on: 15th February 2024

easy to set up, responsive, plenty of products avail...

easy to set up, responsive, plenty of products available Reviewed on: 15th February 2024

Excellent Customer service & App

Excellent Customer service & App Reviewed on: 15th February 2024

Great app, great customer service, fantastic products.

Great app, great customer service, fantastic products. Worth noting that you can’t deposit a cheque with Chase however how often in this day and age to people need to cash cheques? If you’re a PAYE employee looking for a standard account with great interest on savings as an addition to a current account I’d absolutely recommend Chase. Reviewed on: 15th February 2024

Could not be simpler!

Managing my current account with chase could not be simpler! Brilliant app and fantastic, responsive customer service Reviewed on: 15th February 2024

Awesome online banking

Smooth and very easy to use. Took some finding of the card number for Amazon etc Reviewed on: 15th February 2024

Chase are a brilliant bank.

Chase are a brilliant bank. They provide a safe and secure card to be used where the details are hidden. You can use your account anywhere without charge. Another brilliant thing is that you can earn cash back on your purchases. You can also turn on the round up feature which really helps saving. Reviewed on: 15th February 2024

Great bank no issues always inform you in good time...

Great bank no issues always inform you in good time what’s happening and changing Reviewed on: 15th February 2024

Customer service quick to respond, nothing is too much.

Customer service quick to respond, nothing is too much. They were quick to update the interest rates, quicker than my other banks. Reviewed on: 15th February 2024

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