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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Such a positive experience

Such a positive experience in setting up and operatign the account. The process was slick, straightforward and hassle free. The way the accoutn works with round ups, and 1% cash back is a real positive and one I have been keen to share with family and friends alike. I love it! Reviewed on: 15th February 2024

I have an experience in Chase Bank which easy to use...

I have an experience in Chase Bank which easy to use, specially get easy information and Cash back Reviewed on: 15th February 2024

Best bank I've ever used

Since moving to chase I've managed to pay off a credit card and save for individual events all through using the different spending pots, it has literally changed my life I've never used a bank like it before, the savings pots are eny favourite and also the fact I can earn interest in purchases it all adds up and gives me extra spending money Reviewed on: 15th February 2024

Highly recommended

We originally signed up to chase so that we could withdraw money abroad without being charged, however we have been so impressed we no use this as our main bank account. The cash back offer and round ups have been amazing. we have also opened a savings account. When we have news to make contact with CS, staff have always been really helpful and no request is ever too much Reviewed on: 15th February 2024

Great all round and easy to use app

Great interest rate. Great cash back offer. App is so easy to use. And customer service and support has been brilliant. Always helpful Reviewed on: 15th February 2024

I have been with Chase for many years now and i am v...

I have been with Chase for many years now and i am very happy with their services. I have used my Chase card world wide without any issues. Reviewed on: 15th February 2024

Good service

Very efficient and friendly staff Reviewed on: 15th February 2024

Efficiency

You provided information very well, i can understand your communication easily and effectively. Reviewed on: 15th February 2024

The cash back and sum up feature or amazing most uk...

The cash back and sum up feature or amazing most uk banks don’t offer anything when you spend Reviewed on: 15th February 2024

Chase - great service and good interest too

I have been with Chase for over 2 years now. During that time I have earned decent interest on all my accounts. I find the ability to use my card abroad without fees at a good exchange rate really useful. If I ever have a query the assistance is instant and very helpful. This is the way banking should be! Reviewed on: 15th February 2024

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