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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

It’s a nice experience when banking with Chase.

It’s a nice experience when banking with Chase. You don’t feel overwhelmed with Chase unlike other banks who make the process complicated. Reviewed on: 15th February 2024

Good account good.

Good account good. Account for saving Reviewed on: 15th February 2024

My preferred bank account now because so far my expe...

My preferred bank account now because so far my experience has been seemless with them Reviewed on: 15th February 2024

Great smooth quick process when I had to do a charge...

Great smooth quick process when I had to do a chargeback as opposed to HSBC. Filling out a 6 page form and uploading documents Reviewed on: 15th February 2024

Verry good bank transfer instant

Verry good bank transfer instant Reviewed on: 15th February 2024

Great banking experience excellent customer service

Great banking experience excellent customer service Reviewed on: 15th February 2024

They have the best deal on a current account.

They have the best deal on a current account. 1% interest, plus 1% cash bank on the debit card! The App is easy to use, I could easily freeze my card on the app when I left it at a service station, no need to try and ring someone. Good interest on the savings account, and very easy to transfer money between accounts. Reviewed on: 15th February 2024

Excellent customer service and value for money

Always able to get hold of someone. Good quality customer service. Cash back is great value for money Reviewed on: 15th February 2024

A great current account with good rewards and easy t...

A great current account with good rewards and easy to use app Reviewed on: 15th February 2024

Amazing.

Amazing. Easy to use, rewards for spending, good account rates. Very quick and efficient customer service. Reviewed on: 15th February 2024

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