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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Best Banking Experience I’ve ever had

This is the best bank I’ve ever been with. From the customer service .. to the banking app it has been a flawless experience. The app is the best UI/UX experience I’ve ever seen from a bank and everything is instant. The 1% cashback and good savings rate has been an added bonus Reviewed on: 15th February 2024

Great service great APP, APP easy to use

Great service great APP, APP easy to use Reviewed on: 15th February 2024

Easy peasy

I opened my account on my phone and it all worked really easy. I’ve used it when travelling and it has never let me down. I also get cash back and good interest on my savings Reviewed on: 15th February 2024

The 1% cash back is great, really good interest rate...

The 1% cash back is great, really good interest rates and great that it can be used abroad without fees Reviewed on: 15th February 2024

Easy to navigate app.

Easy to navigate app. 1% cash back offer very good. Like being able to move money easily between accounts. The rates on the savings account are also excellent. Easy to use card abroad and without fees. East to freeze card in case it is lost or stolen. Very easy to open up bank account. Initially there was a referral reward but that has now stopped. Reviewed on: 15th February 2024

Excellent app - super-user-friendly.

Excellent app - super-user-friendly. Fantastic customer support Reviewed on: 15th February 2024

Great & easy bank to use!

I love using chase for my daily current account, very use to use and I love the cashback element of it Reviewed on: 15th February 2024

just a great experience - thank you

just a great experience - thank you Reviewed on: 15th February 2024

Best added value features

Love round up and money back on purchases Reviewed on: 15th February 2024

A good account

Since opening this account it is practical, easy to use and has great benefits. Reviewed on: 15th February 2024

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