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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Very good bank always trying to improve

Very good bank always trying to improve Reviewed on: 15th February 2024

Easy, efficient and no hassle.

Easy, efficient and no hassle.Excellent service. Reviewed on: 15th February 2024

.Perfect banking

Changed to Chase last year and they have been unfaultable Reviewed on: 15th February 2024

Chase bank user friendly and efficient

Chase bank is a banking service that makes things easy and fast. Reviewed on: 15th February 2024

Soooo easy to use

Love the ease of opening the account. Very slick app. Loved the annual summary. And the cashback is brill. Reviewed on: 15th February 2024

Excellence and very user friendly banking

Excellence and very user friendly banking Reviewed on: 15th February 2024

They think of the customer first

They always make it easy to deal with my money and seem to be forwards in thinking of customer needs and giving the best deals (without being asked) Reviewed on: 15th February 2024

The chase is a excellent bank, i loved

The chase is a excellent bank, i loved Reviewed on: 15th February 2024

Great quick customer service

Customer service is great, through their messaging on the app you get a quick and informative response. Phones are answered quickly and any issues I have had have been delt with professionally Reviewed on: 15th February 2024

The only bank you need

The app is really to easy use and customer service is amazingly fast! Setting up the account was really easy and the rewards and benefits are really solid. I have now fully switched to Chase as my sole current account. Reviewed on: 15th February 2024

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