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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Just what you want from a bank account!

Great interest rate on current account and savings. 1% cashback is great. Easy to use app. Reviewed on: 15th February 2024

Easy, quick, everything just works well.

Easy, quick, everything just works well. Creating separate pots and goals is easy. Only downside is lack of a web app. which would be handy at times. Reviewed on: 15th February 2024

Chase - Simply the best

Chase has given me the best service I’ve ever experienced with a bank - from the amazing app with a super user friendly UI, customer care who have instantly helped me in times of need - you can self serve without having to wait ages. The great savings products are an extra bonus - I would choose Chase over any bank, they go above and beyond Reviewed on: 15th February 2024

Great app and easy to use.

Great app and easy to use. Ideal for sending and receiving money to and from friends and family and on line purchases. Reviewed on: 15th February 2024

Chase, highly recommended

I have banked with Chase for over a year and have been really impressed with what they offer. The savings rates are competitive, I LOVE the cash back feature and the app is really user friendly. Overall I would highly recommend this bank. It’s also fantastic for using abroad. Reviewed on: 15th February 2024

Great bank easy to use happy customer service quick...

Great bank easy to use happy customer service quick responses Reviewed on: 15th February 2024

Great experience

I have had a great experience with Chase bank, the app is good and reliable and customer service is easy to contact and very helpful. Reviewed on: 15th February 2024

Brilliant bank, easy to use, excellent features such...

Brilliant bank, easy to use, excellent features such as round up and 1% cashback, it’s always nice to forget about it and see you’ve got a nice little stash Reviewed on: 15th February 2024

Happy customer

Great communication, easy app to navigate, and great rates when using the card abroad. Reviewed on: 15th February 2024

Chase bank is the best so far I’ve used.

Chase bank is the best so far I’ve used. I can get cash back they have the option to round up after every spend and save it up . Easy transfer . Customer service is the best very fast service always solves my problems. I just love Chase banking . Reviewed on: 15th February 2024

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