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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Very good online banking and very good to bank with...

Very good online banking and very good to bank with no problems at all also like the cashback that you can earn Reviewed on: 15th February 2024

great customer service - always helpful

great customer service - always helpful Reviewed on: 15th February 2024

Chase bank has been very helpful if I have any probl...

Chase bank has been very helpful if I have any problem they help me and they are always quick to pick up phone calls. They give me cash back Reviewed on: 15th February 2024

Just what you want from a bank account!

Great interest rate on current account and savings. 1% cashback is great. Easy to use app. Reviewed on: 15th February 2024

Easy, quick, everything just works well.

Easy, quick, everything just works well. Creating separate pots and goals is easy. Only downside is lack of a web app. which would be handy at times. Reviewed on: 15th February 2024

Chase - Simply the best

Chase has given me the best service I’ve ever experienced with a bank - from the amazing app with a super user friendly UI, customer care who have instantly helped me in times of need - you can self serve without having to wait ages. The great savings products are an extra bonus - I would choose Chase over any bank, they go above and beyond Reviewed on: 15th February 2024

Great app and easy to use.

Great app and easy to use. Ideal for sending and receiving money to and from friends and family and on line purchases. Reviewed on: 15th February 2024

Chase, highly recommended

I have banked with Chase for over a year and have been really impressed with what they offer. The savings rates are competitive, I LOVE the cash back feature and the app is really user friendly. Overall I would highly recommend this bank. It’s also fantastic for using abroad. Reviewed on: 15th February 2024

Great bank easy to use happy customer service quick...

Great bank easy to use happy customer service quick responses Reviewed on: 15th February 2024

Great experience

I have had a great experience with Chase bank, the app is good and reliable and customer service is easy to contact and very helpful. Reviewed on: 15th February 2024

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