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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Excellent Banking facilities

So convenient and gives regular updates on my account and products Reviewed on: 15th February 2024

The best bank!

I moved over to chase when they were doing a refer a friend incentive and they are by far the best bank! I have saved so much money with my round-up, cash back rewards and interest and the AER offered on the savings accounts! I also love that I can use my chase card abroad and not get charged. They are super responsive when calling up ( you can be on hold for ages with other providers) I always recommend chase to my friends and probably wouldn't bank with anyone else Reviewed on: 15th February 2024

Best bank

Out of all 5 of my banks chase is by fat the best, I'm able to get more cashback incentives than other banks, I got scammed the other week and they were quick to respond and had my money back within 48 hours. All in all I'm really happy with chase Reviewed on: 15th February 2024

Best bank I have ever had

Amazing quick responses to my questions put my mind at rest never using an online bank before and helped with an issue when I had had my account transferred to them Reviewed on: 15th February 2024

Cash back and additional services

The cash back feature is excellent and the use of nutmeg allowed me to save enough so i could go on holiday. The rewards feature makes it easier to save money. Reviewed on: 15th February 2024

problem sorted straight away

All good no problems All good no problems problem sorted straight away Reviewed on: 15th February 2024

Excellent service. .

Very happy with the service Chase provides. The help I received when my card was compromised was second to none. Reviewed on: 15th February 2024

Such an easy app to use, straight forward and gain l...

Such an easy app to use, straight forward and gain lots of rewards & cash back! I’ve never gotten any unexpected charges when using my card for transactions abroad which is great. Chase mobile banking app provides quick and easy service meaning notifications always come through and online transfers are always fast and on time. I’ve actually switched from my Lloyds account and made my Chase bank account my every day user! Reviewed on: 15th February 2024

First class banking partner

Very easy bank to use, with excellent products and support services Reviewed on: 15th February 2024

Cash back

Really good. Cashback and no charge abroad. Reviewed on: 15th February 2024

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