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Chase Bank: Current account reviews

View other Chase Bank products
4.94
Based on 48,951 reviews, last reviewed 10th Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026
AS's avatar
AS

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48951)

Fantastic service app easy to use

5
Fantastic service app easy to use Reviewed on: 15th February 2024
Jackie D's avatar
Jackie D

Easy to use app no fee abroad good cash back.

5
Easy to use app no fee abroad good cash back. Reviewed on: 15th February 2024
Wendy T's avatar
Wendy T

Easy to access lovely bank to save.

5
Easy to access lovely bank to save. Reviewed on: 15th February 2024
Henry O's avatar
Henry O

Very easy to use app and excellent fast response

5
Very easy to use app, excellent fast responding customer service. Much easier than any high street bank. Only issue is that you can't pay into it with cash. Reviewed on: 15th February 2024
Jamie G's avatar
Jamie G

Great reward package without the fees

5
Great reward package without the fees Reviewed on: 15th February 2024
Mahim's avatar
Mahim

Easy to navigate site and well laid out

5
Easy to navigate site and well laid out Reviewed on: 15th February 2024
Phil's avatar
Phil

Brilliant online bank, great cashback, good interest...

5
Brilliant online bank, great cashback, good interest rates, easy to use app, customer service is fast to respond to issues Reviewed on: 15th February 2024
Jonie jones's avatar
Jonie jones

Chase bank

5
Simple to set up and use. Very reliable app. Cash back. Set up multiple accounts to manage money. Easy to use savings account with no withdrawal penalties Reviewed on: 15th February 2024
Mr Stewart 's avatar
Mr Stewart

very efficient and easy to use.

5
very efficient and easy to use. good interest rate for saving Reviewed on: 15th February 2024
Alexander B's avatar
Alexander B

Best travel debit card- competitive exchange rates a...

5
Best travel debit card- competitive exchange rates and no fees for cash withdrawal abroad. like round up option for savings and 1% cash back Reviewed on: 15th February 2024
Laura 's avatar
Laura

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