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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Easy to use helpful staff,secure

Easy to use and helpful staff. Like being able to pay in any currency without charges. Fell my money is secure. Reviewed on: 15th February 2024

Great service

Always had a great response with any problems I have had. Advice & knowledge from customer assistants 2nd to none Reviewed on: 15th February 2024

Great to earn money on every day spending.

Great to earn money on every day spending. Plus interest on top up. Online account easy to use and information on other products offered. Reviewed on: 15th February 2024

Iv banked with chase for a long time and can only gi...

Iv banked with chase for a long time and can only give positive feedback. The round up facility is amazing and feels like your getting something back in these hard times Reviewed on: 15th February 2024

A premium service without the price tag.

A premium service without the price tag. Good job Chase. Reviewed on: 15th February 2024

Brilliant

I use this account for everything minus my bills. Great cashback rewards! Good interest rates on my savings accounts also. I am able to transfer into separate funds which allows for better money management. Reviewed on: 15th February 2024

Great customer service and very helpful, good cashba...

Great customer service and very helpful, good cashback and roundup interest Reviewed on: 15th February 2024

Recommend to many of my work colleagues and family.

Recommend to many of my work colleagues and family. great bank Reviewed on: 15th February 2024

Excellent customer service very friendly

Excellent customer service very friendly Reviewed on: 15th February 2024

Reliable customer support and easy to access

They have always been supportive and easy to access whenever you have any trouble their customer service is 100% accurate Reviewed on: 15th February 2024

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