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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Excellence and very user friendly banking

Excellence and very user friendly banking Reviewed on: 15th February 2024

They think of the customer first

They always make it easy to deal with my money and seem to be forwards in thinking of customer needs and giving the best deals (without being asked) Reviewed on: 15th February 2024

The chase is a excellent bank, i loved

The chase is a excellent bank, i loved Reviewed on: 15th February 2024

Great quick customer service

Customer service is great, through their messaging on the app you get a quick and informative response. Phones are answered quickly and any issues I have had have been delt with professionally Reviewed on: 15th February 2024

The only bank you need

The app is really to easy use and customer service is amazingly fast! Setting up the account was really easy and the rewards and benefits are really solid. I have now fully switched to Chase as my sole current account. Reviewed on: 15th February 2024

Such a positive experience

Such a positive experience in setting up and operatign the account. The process was slick, straightforward and hassle free. The way the accoutn works with round ups, and 1% cash back is a real positive and one I have been keen to share with family and friends alike. I love it! Reviewed on: 15th February 2024

I have an experience in Chase Bank which easy to use...

I have an experience in Chase Bank which easy to use, specially get easy information and Cash back Reviewed on: 15th February 2024

Best bank I've ever used

Since moving to chase I've managed to pay off a credit card and save for individual events all through using the different spending pots, it has literally changed my life I've never used a bank like it before, the savings pots are eny favourite and also the fact I can earn interest in purchases it all adds up and gives me extra spending money Reviewed on: 15th February 2024

Highly recommended

We originally signed up to chase so that we could withdraw money abroad without being charged, however we have been so impressed we no use this as our main bank account. The cash back offer and round ups have been amazing. we have also opened a savings account. When we have news to make contact with CS, staff have always been really helpful and no request is ever too much Reviewed on: 15th February 2024

Great all round and easy to use app

Great interest rate. Great cash back offer. App is so easy to use. And customer service and support has been brilliant. Always helpful Reviewed on: 15th February 2024

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